Location next to the Westbahnhof station makes this hotel an excellent base for your visit to Vienna. The staff was helpful and took good care of our (quite large) group and our luggage. Breakfast was very simple but tasty, with complimentary sparkling wine. Cleaning service was sloppy and our room had some issues (squeaky floors, outdated key system, low water... More

I stayed in this hotel from the 16-20 th of the January 2012 with a big group of people-57 persons.And I want to say that since the check in till check out I didnt have any problem.Despite such a large group.the keys were ready at the time of check in. Everything was on time,meeting room,coffee-break,breakfast ,even in the cases when... More

Travelling with my wife and two children using train throughout Europe. The hotel is conveniently located opposite the westbahnorf train station. Was initially given a normal room with 4 beds. But upon enquiry, was told by paying 10 euros more , they will give us a suite! The room is very spacious with a seperate bedroom. The deco looks old... More

We were very comfortable at Westbahn Hotel. The rooms are nice and clean, the breakfast is great and the stuff is very friendly and helpful. It's a very charming viennese hotel and we enjoyed our stay a lot!

One of the attractions of this hotel is that it is a family run business, and not a chain. All of the staff were extremely friendly and helpful regarding local information, and kindly were willing to speak in English. Although it is out of the main centre, the transport links in Vienna are fantastic, and so you rarely wait more... More

Of course you get a minimum of convenience, and the lobby and hall is quite presentable. But everything is old in here. An elevator that you don't want to trust, shabby patchwork furniture in the rooms (and far to much! what do you need two differend styled armchairs and an additional table for in a room which is allready filled... More

Chose this hotel because convenient location near the major train station and metro. As a place to sleep for one night it is acceptable. Service was strange, unprofessional. The hotel does not seem to be well run. Rooms are small and outdated. No specific complaints, but somewhat spooky atmosphere in what I later realised is not the best neighboorhood in... More

The breakfast was not for a 4 star hotel. It's amazing to find bad bread in a Country famous for its breads good quality and variety. Coffee tasted as being prepared hours ago. Only 1 type of juice. The room was small with old curtains and a strange smell. After a shower the floor was always damped. All fashioned toilet.... More

good location of hotel,next to the west railroad station( one of the main railroad stations ) in vienna,close to restaurants,and shopping,location is not the best district in vienna ,but its safe.The hotel is not a 4 star hotel,its a 2.5 star hotel,decor of my room was dated torn curtains,roomok relaxing and clean,i stayed for 4 nights,i was under the impression... More