Our family of 4 (including 2 daughters ages 19 & 23) had two rooms for 3 nights--we all absolutely loved this hotel and would recommend it to others, no question. It is elegantly decorated, well-located for seeing major sites and the staff was attentive and seemed truly sincere in their desire to assist--the perfect tone for a stay in Vienna....
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We were here for two nights and wish we could have booked for a week and enjoyed Vienna and this great hotel longer.
Customer service was outstanding - the staff seemed genuinely engaged.
They assisted us with mapping a walking tour, and also helped book a enjoyable Vivaldi + Bach concert (string quintet) at the jewel-box of a church, St....
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Dear Sir or Madame,
we hope you had a comfortable journy back home after your stay in Vienna!
It is wonderful to get such a brilliant feedback ! Thank you very much !
Should you need any assistance please do not hesitate to contact us.
We wish you a relaxed week, best regards from Vienna! - and hope to welcome...
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A perfect hotel to get into the Austrian mood; revamped with style, some rooms a bit small, friendly staff.
Dear Dirk,
we thank you very much for your feed-back!
We hope you had a comforable journey back home and hope to have the possibility to welcome your soon back in Vienna and at the KAISERHOF.
For future stays at the Kaiserhof, we kindly ask you to inform us during your stay, if the
room is too small for you...
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What a fabulous hotel! The staff are extremely polite & helpful, nothing was too much trouble. The rooms are very comfortable, clean & extremely well appointed. The breakfasts are second to none, with everything you could wish for, including sparking wine.
The hotel is located in a quiet street just a minute or two from Karsplatz tram stop & metro...
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Dear Sue,
thank you very much for your respond and your feed-back.
We are pleased that you had a comfortable stay in Vienna and enjoyed the Kaiserhof.
It would be a great pleasure for us to welcome your soon back in Vienna and at the KAISERHOF.
Should you need any assistance please do not hesitate to contact us.
best regards...
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We decided to stay at the Best Western Premier Kaiserhof in Vienna following good reviews in TripAdvisor and we weren’t disappointed.
Quite simply one of the best hotels we’ve stayed in. It’s been fabulously renovated and looks brand new inside and is classically decorated and re-designed.
The Front desk staff were always very courteous and helpful. Our room was upgraded...
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Dear Scot,
we thank you very much for your feed-back! It is a great pleasure for us to get such a wonderful feed-back from your side!
We hope you had a comforable journey back home and hope to have the possibility to welcome your soon back in Vienna and at the KAISERHOF.
Should you need any assistance please do not...
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We stayed at this hotel for 2 nights prior to embarking on a river cruise to Amsterdam. The hotel is located just outside the historic center of Vienna and within easy walking distance of the all the main attractions. The hotel staff were very friendly and check in and out was handled efficiently. The rooms were very comfortable and for...
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Dear guests,
thank you very much for your feedback ! We really do hope that you enjoyed your river-cruise and had a comfortable journey back home.
It would be a pleasure for us to welcome you soon in Vienna and at the Kaiserhof.
Best regards,
The Kaiserhof-team
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We have stayed at the Kaiserhof on a number of occasions and have never been let down by the services provided.
The hotel is in an ideal location with a 5 minute walk all that is required to be in the heart of Vienna.
I have to praise the breakfast at the Kaiserhof. Whether you want a cooked meal or...
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Dear Sir or Madame,
We hope you and your son had a comforable journey back home and thank you very much for your feedback.
We are happy to see, that you enjoyed the stay at the KAISERHOF and in Vienna
Should you need any assistance please do not hesitate to contact us.
We wish you a happy week, best regards...
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Although rooms are small they were lovely and cosy. Staff were very friendly and helpful. Breakfast was fantastic. The hotel was defiinately a nice, small , intimate hotel. Just right for my 13 year old son and myself traveling throughout Europe on our own. Always felt safe.
Dear Kazza,
thank you very much for your feedback.
We are happy to see, that you enjoyed the stay at the KAISERHOF and in Vienna
We hope you and your son had a comforable journey back home.
It would be a great pleasure for us to welcome back soon to our hotel!
Should you need any assistance please do not...
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Very nice hotel. 116 years old! Impressive. Easy walk to city center and museums. Very good breakfast. Would recommend. Rooms bit small but otherwise perfect.
Dear Chelsie,
thank you very much for your feedback - we hope you and your family had a comforable journey back home. We are happy to see, that you enjoyed the stay at the KAISERHOF and in Vienna - it would be a great pleasure for us to welcome back soon to our hotel!
Should you need any assistance please...
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We spent at the hotel about the week time and did really like it. First quality service and domestic atmosphere. Helpfull staff, possibility to get early check in and late check out, splendid breakfast, nice interiors and very good location- close to the city center but not too close, near the food market and the club area, but the tube...
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Dear Sir or Madame,
thank you very much for your feed-back to your stay at the KAISERHOF. It is very important for us to get that feed-back , just to be able to change and improve. About the ironing we would like to inform you, that this sevice is just on request as we are not allowed to have irons...
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