We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Radisson Blu Palais Hotel, Vienna

5.0 of 5
Parkring 16, Vienna 1010, Austria
Hotel amenities
Radisson Blu Palais Hotel, Vienna
Ranked #197 of 361 hotels in Vienna
See lowest price for your stay*
Show Prices
*from our partners
Write a Review

453 reviews from our community

Traveller rating
    112
    159
    110
    40
    32
See reviews for
Families
57
 
Couples
151
 
Solo
45
 
Business
116
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Dublin
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 15 May 2013 NEW

Having moved from the Hotel San Souci Wien to this hotel, it was like travelling back in time to the 1960"s pre everything that we expect from a branded hotel chain today . I totally agree with all the previous reviews, it is tired, shabby and the staff are curt to the point of being rude. Unfortunately, I had booked... More

Was this review helpful? Yes 1
PalaisManagement, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review
17 May 2013

Dear Emilie Dublin, We are very sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. First and foremost I would like to thank you for taking the time to share your experiences at our hotel. We appreciate any constructive comments made by our guests. It is through these that we can... More

Halifax, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 14 May 2013 NEW

Excellent location but beyond that, nothing great. Rooms were very tired, small is to be expected but threadbare carpets and peeling wallpaper don't conjure up "palais" in my mind. We actually experienced two rooms after (moved due to construction noise) and both rooms had long past their 'best before date'. Lobby is quite nice and some staff were service oriented... More

Was this review helpful? Yes 2
PalaisManagement, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review
17 May 2013

Dear bruce d, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room and the minibar. We appreciate any constructive comments made by our guests in order to improve our service and product. Please rest assured that your valued feedback has been passed on and discussed with the... More

Vienna
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 14 May 2013 NEW

Breakfast Staff is extremely underskilled (close to unfriendly, but mostly because simply not well educated for their job) Hotel is old and offers a lot, but lacks a well motivated team (at least this is true for the peapole which the guests have to deal with regularly)

Was this review helpful? Yes 2
PalaisManagement, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review
19 May 2013

Dear Andreas B, Thank you for reaching out and letting us know about your stay at the Radisson Blu Palais Hotel Vienna. First and foremost I would like to apologize for the disappointing service you received from our staff. We appreciate your valued feedback which is very important for us in order to continually improve our service and product. Kindly... More

Travellers are raving about these Vienna hotels

Small Luxury Hotel Das Tyrol
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d577354?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Am Stephansplatz
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d228035?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hollmann Beletage
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d482579?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Capri
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d264915?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
BEST WESTERN PREMIER Kaiserhof Wien
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d227176?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Gothenburg, Västra Götaland, Sweden
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

I had the pleasure of staying there for 3 nights last week and am parted about my views. The building is beautiful and in relatively good shape but I had some issues with the personnel. When ever I wanted to take a drink or coffee in the lounge I had to go search for a waiter to take my order.... More

Was this review helpful? Yes
PalaisManagement, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review
17 May 2013

Dear Sabine S, Thank you for taking the time to share your feedback about your stay at the Radisson Blu Palais Hotel Vienna. We are happy to read that you were satisfied with your room and the location of our hotel. We apologize for any inconveniences that might have occurred during your stay with regards to the service you have... More

Ely, United Kingdom
Senior Contributor
27 reviews 27 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2013

Nicely located for the city centre and the Musikverein. We had a nice maisonette room with a free mini-bar. The service here was very good, the room was nice, and we felt like valued guests. The piano being played in the lobby area was a nice touch. The double bed was actually two single beds pushed together, which was a... More

Was this review helpful? Yes
See 6 more reviews by Mr_David_T_Smith for Vienna
PalaisManagement, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review
13 May 2013

Dear Mr_David_T_Smith, Thank you for your feedback and for taking the time to write about your experience at the Radisson Blu Palais Hotel. We are delighted to read that you enjoyed your stay and that you were happy with your room and the location of our hotel. We appreciate your constructive comments and look forward to your next stay. Please... More

Bangkok, Thailand
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 May 2013

I have stayed here a few times already. The first choice whenever I visit Vienna. Location is very god, just a few minutes walk from CAT station where you can get a direct link to the International Airport. Rooms are pretty nice and clean. Internet is free and Breakfast is excellent. Recomended

Was this review helpful? Yes
PalaisManagement, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review
10 May 2013

Dear David N, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Radisson Blu Palais Hotel Vienna. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

Visakhapatnam, Andhra Pradesh, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 30 April 2013 via mobile

Terrible hotel and so is the service, imagine that while our group was checking in a couple if our colleagues ha their bags stolen from the lobby. As per me 5 thumbs down for this hotel. Would never go back

Was this review helpful? Yes 2
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 30 April 2013

Chose this hotel based on location & price, but given the very mixed bag of reviews, I knew it was a chance. Hotel is located on centrally located ParkRing bordering on Stadtpark. A 10 minute walk to the CAT (City Airport Express Train) and some great dining options in the area. Hotel structure beautiful, walking into my "Economy/Single" on the... More

Was this review helpful? Yes
PalaisManagement, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review
1 May 2013

Dear newblueroo, Thank you for reaching out and writing your review. I am very happy to read that you were satisfied with our hotel staff, the location and the building. I would like to take the opportunity to apologize that the room you stayed in did not meet your expectations. We appreciate any constructive comments made by our guests in... More

Georgia
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 24 April 2013

Me and my friends stayed at Radisson Blu Palais Hotel, Vienna for 5 nights, This Hotel is one of the best Hotels I ever stayed. The room was excellent, very clean, bathroom big and clean, breakfast just perfect, service excellent, location great. I recommend this Hotel to everyone.

Was this review helpful? Yes 1
PalaisManagement, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review
27 April 2013

Dear SofiaGeorgia, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Radisson Blu Palais Hotel Vienna. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

West Kirby, United Kingdom
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 17 April 2013

Good location. Well priced compared to neighbouring hotels. Free wi fi in room included in rate. Friendly efficient staff. Decent sized room. Some complimentary items in mini bar. Would definitely stay here again

Was this review helpful? Yes
PalaisManagement, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review
20 April 2013

Dear GlobalTraveller063, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Radisson Blu Palais Hotel Vienna. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! Best regards from Vienna! More

Hilton Vienna
Great value on a similar hotel
Vienna, Austria
4 of 5 stars 962 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Vienna
Family-friendly
Hotel Altstadt Vienna
Hotel Altstadt Vienna 4.5 of 5 stars 694 reviews
Romantic
Hotel Austria
Hotel Austria 4.5 of 5 stars 527 reviews
Luxury
Hotel am Konzerthaus
Hotel am Konzerthaus 4.5 of 5 stars 1,132 reviews
Good for business
Austria Trend Hotel Lassalle
Austria Trend Hotel Lassalle 3.5 of 5 stars 125 reviews
Show Prices ABS:HotelCheckRates-d263905?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d235666?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d228058?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d206618?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Vienna hotels
Radisson Blu Style Hotel, Vienna 4.5 of 5 stars 308 reviews Vienna Marriott Hotel 4.0 of 5 stars 652 reviews Steigenberger Hotel Herrenhof Wi... 4.5 of 5 stars 595 reviews Le Meridien Vienna 4.5 of 5 stars 1,318 reviews
Show Prices ABS:HotelCheckRates-d617508?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d229407?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1146177?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d278251?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 361 hotels in Vienna, ranked by popularity

Been to Radisson Blu Palais Hotel, Vienna? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Star hotel(7)
  • Very small(6)
  • Mini bar(5)
  • Soft drinks(4)
  • Great location(4)
  • Reception desk(3)

Additional Information about Radisson Blu Palais Hotel, Vienna

Address: Parkring 16, Vienna 1010, Austria
Region: Austria > Vienna
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#47 Romantic Hotels in Vienna
#119 Luxury Hotels in Vienna
Price range (per night): 132 AUD - 440 AUD
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Elegant Hotel housed in former palace dating from 1872, located near St. Stephen's Cathedral, Opera & shopping. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Venere, Travelocity, Expedia and Priceline so you can book your Radisson Blu Palais Hotel, Vienna reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Blu Palais Hotel, Vienna Hotel
Radisson Blu Palais Hotel, Vienna Hotel Vienna
Radisson Vienna
Vienna Radisson

Owners: What's your side of the story?

If you own or manage Radisson Blu Palais Hotel, Vienna, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Radisson Blu Palais Hotel, Vienna
See lowest price for your stay* (from our partners)
Show Prices