Visited the Stephansdom as part of a sales conference and, whilst my company rarely books us into a duff hotel, this really was a pleasant surprise. Thought the service was quite excellent and the staff extremely helpful and friendly. Rooms were really very good with a clean, bright, funky design and the overall facilities and feel of the hotel were... More

I m actually staying in a suite of the Sofitel Vienna.Very beautifully designed inside...all white..great bed and so on...charming staff at front desk But do these people really understand our needs ? Internet is available on a base of 1 or 2 connections it seems...my girlfriend has an ipad and an iphone,so do i,with a laptop also... Free connection is... More

Very efficient and friendly staff, trained to provide personal service. They remember your name and greet you by name each time. Have only encountered this level of service in more expensive luxury hotels. Hotel by award winning architect Jean Nouvel was quite amazing. The decor and colour of the interior encourages a feeling of relaxation. Even the standard rooms are... More

Great minimalistic rooms. Excellent decoration. Sobre lines. open bathrooms towards the room. nice breakfast at the top floor (but rather poor in variety).

We've syed at numerous Sofitel proprties, but tho was our first in Vienna. The hotel is about two years old, and architecturally smashing. The Loft, rooftop dining area has to be sen to be believed Our checkin was fine and we waited about 20 minutes for the Gray executive room to be prepared and inspected. The room was monochromatic, in... More

Great location and wonderful style. Whimsy in design, including the rooms. Walking distance to all "must sees", and great view from hotel. Staff is very friendly and helpful. Only complaint: Breakfast buffet was in disarray with depleted items and the table service was disorganized/inefficient. Unforgivable mistakes for a hotel of that caliber and the price paid.

we loved it! great location, very helpful and friendly staff. we had a junior suite and it was a beautiful room, completely in white - not sure we would have felt the same we'd had one of the black rooms though. concierge was knowledgeable and helpful, providing us withinformation and suggestions to help us enjoy our stay. the decor design... More

Very modern, very well appointed hotel in a great location. Nespresso machine in room, Hermes toiletries, great rooftop bar.

From your first step to the hotel you get fascinated, the staff over there are the friendliest I ever met, a very warm welcoming, and a thorough explanation of the city sights and restaurants recommendations. We got the white room, at first glance it is a great feeling to stay in an almost-totally white room, then you start t notice... More