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Mercure Graz City

4.0 of 5
Lendplatz 36-37, Graz 8020 , Austria (Lend)
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Mercure Graz City
Ranked #10 of 80 hotels in Graz
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216 reviews from our community

    Trip type
Traveller rating
    52
    113
    38
    11
    2
Date Rating
Welland, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 May 2013

The hotel is conveniently located within an easy waking distance to many main attractions. We stayed in a premiere room in which treats from the mini-bar were included. My husband also thoroughly enjoyed the fact that there was a Nespresso machine. The shower was good, the bed was comfortable and the rooms were clean and also quite spacious for European... More

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h2212_11, General Manager at Mercure Graz City, responded to this review
16 May 2013

Dear Accor Traveller, thank you very much for taking the time to post your impressions. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to... More

Verona, Italy
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 30 April 2013

The Mercure Graz city is a nice hotel, located in a very nice square close to the city centre (10 min walking). The room was quite big and clean, there is a parking under the hotel at 15€ /day. There is a sauna that can be used for free. We didn't eat breakfast at the hotel, just outside in the... More

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h2212_11, General Manager at Mercure Graz City, responded to this review
8 May 2013

Dear Mercure Traveller, thank you very much for taking the time to post your impressions. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to... More

Grenoble, France
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 April 2013

I have stayed in the Mercure Graz City quite a few times, and although the hotel has seen better days, it is in need of a face lift as the rooms any corridors are looking a bit run down. The hotel location is quite good, not the most central, but a good location to get to places without any issue.... More

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Review collected in partnership with Accorhotels.com

h2212_11, Manager at Mercure Graz City, responded to this review
17 April 2013

Dear Accor Traveller, thank you very much for taking the time to describe your impressions regarding your stay at our hotel. First of all, we would like to apologize for the inconveniences described. Upon receipt of your comments, we have contacted the responssible department. Your comments are highly valuable to us to constantly improve the quality of our service. Please... More

Birmingham, United Kingdom
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 12 April 2013

I stayed here with my girlfriend as part of a tour of Austria and was very pleased with this hotel. The location was great and near to a friend who we were visiting, which was useful. The staff were really friendly and the hotel had lots of useful facilities including internet, computers and printer. The room was great and had... More

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See 3 more reviews by Nockie12 for Graz
h2212_11, General Manager at Mercure Graz City, responded to this review
15 April 2013

Dear Accor Traveller, thank you very much for your kind posting! It is a great pleasure to receive positive feedback. Please be assured, that your comments will be transfered to the staff. We are really looking forward to welcoming you again in our hotel. Warmest regards Tanja Jost & Team General Manager More

Stockholm, Sweden
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 March 2013

Pet- friendly, convenient garage parking beneath hotel, good WiFi connectivity and good location in older part of the city. Staff are friendly and responsive and we enjoyed a glass of wine in the bar before heading upstairs. Good breakfast to start the next day. Oh, and almost forgot, an extra pillow was provided as well as a full range of... More

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Review collected in partnership with Accorhotels.com

h2212_11, Manager at Mercure Graz City, responded to this review
2 April 2013

Dear Accor Traveller, thank you very much for taking the time to post your stay with us. Please rest assured, that I will transfer your laud also to our employees. It is really nice to hear, that you enjoyed your stay and we are looking forward to wellcoming you soon! Wamrest regards Tanja Jost General Manager More

Sheffield
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 10 March 2013

Hotel is conveniently located within 5-10 mins of old town and river. I was upgraded to a suite as hotel was full. Suite was spacious and balcony was a bonus. Breakfast was plentiful and tasty. Staff were friendly. A good base to see the city. Didn't use the gym but my colleague said it was fine.

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h2212_11, General Manager at Mercure Graz City, responded to this review
13 March 2013

Dear Accor Traveller, thank you very much for taking the time to post your impressions. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to... More

Stockholm, Sweden
1 review
3 of 5 stars Reviewed 15 February 2013

Very poor gym without weight lifting equipment, a broken bicycle and a dangerous treadmill... But except from the gym the hotel is nice and a good breakfast. Good location in the middle of Graz and just about 10 min from the airport

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Review collected in partnership with Accorhotels.com

h2212_11, General Manager at Mercure Graz City, responded to this review
19 February 2013

Dear Accor Traveller! Thank you for taking the time to tell us about your experience at the Mercure Graz Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Krakow, Poland
Top Contributor
103 reviews 103 reviews
103 hotel reviews
Reviews in 83 cities Reviews in 83 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 25 December 2012

It's typic Mercure's / Accor property in a very good location just few steps from historic city center and main railway station. The staff were nice and friendly. The rooms are quite nice and comfy but the cleanlines level is not perfect; there were some stains on the carpet, that need to be refreshed. Clean, nice bathroom. Good breakfast. Generally... More

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h2212_11, General Manager at Mercure Graz City, responded to this review
29 January 2013

Dear Accor Traveller, thank you very much for taking the time to describe your impressions regarding your stay at our hotel. First of all, we would like to apologize for the inconveniences described. Please be assured, that an excellent treatment of our guests is first priority to us. We are looking forward to welcoming you again in the Hotel Mercure... More

Antwerp, Belgium
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 25 December 2012

Excellent location, good neighbourhood, easy to access, ideal hotel to discover the city of Graz, which was a real surprise and a nice treat on our road to Hungary. Stayed there for just one evening and morning, just enough to enjoy the christmas market, a nice italian restaurant, the 'eiskrippe' , the modern arts museum and the theatre on the... More

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Review collected in partnership with Accorhotels.com

h2212_11, General Manager at Mercure Graz City, responded to this review
2 January 2013

Dear Accor Traveller, thank you very much for taking the time to fill in our guest questionnaire. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we... More

Lucca, Italy
Top Contributor
65 reviews 65 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 December 2012

Tis hotel is well located and a short walk to the Altstadt. Unfortunately it is also located very close to seedy sex clubs. The room although large was not very clean and the carpet was badly stained. This hotel charges 15 euros for parking per night. Breakfast was not included. The hotel welcomes pets

Was this review helpful? Yes
h2212_11, General Manager at Mercure Graz City, responded to this review
2 January 2013

thank you very much for taking the time to describe your impressions regarding your stay at our hotel. Dear Accor Traveller, first of all, we would like to apologize for the inconveniences described. Your comments are highly valuable to us to constantly improve the quality of our service. Please be assured, that an excellent treatment of our guests is first... More

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Additional Information about Mercure Graz City

Also Known As:
Accor Graz City
Address: Lendplatz 36-37, Graz 8020 , Austria
Phone Number:
Region: Austria > Styria > Graz > Lend
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Room Service Wheelchair access
Hotel Style:
#4 Family Hotels in Graz
#8 Luxury Hotels in Graz
#11 Business Hotels in Graz
Price range (per night): 81 AUD - 185 AUD
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A hotel for guests who appreciate comfort, the new 4 star Mercure Graz City has 96 rooms and is located in the centre of Graz, only a few minutes walk from the sights of the city, including the Schlossberg and the old town centre (600 m). The hotel features a free fitness and wellness area as well as a business corner with Internet access in the hotel lobby. Free WLAN throughout the hotel. Public pay parking garage within the hotel. Enjoy a light meal or snack at our modern hotel bar. ... more   less 
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Mercure Graz City
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