I was really wanting to give this hotel 5 stars. A little disappointed in the service. Requested service in many areas of this hotel, but nobody seems to want to listen or help. The Presidents Club is a joke as you don't receive the benefits as they claim to offer. I really was expecting impeccable customer service, but was let... More

Stayed 4 nights in garden room, , so view only of court yard but the bar resteraunt and pool make up for it with outstanding views out to sea. All the staff without exception couldn't have been more helpful. Very good breakfast and dinner in l'horizon resteraunt was pricy but good, the only negative I could say is the rooms... More

The beds are fantastic. I was on the 6th floor which I believe was directly under the breakfast. So unfortunately every morning and 6:30am I could hear the hustle and bustle of prep upstairs. Still, the beds were so cozy it basically made up for it! Maids were great. Room Service was prompt and delish. Staff was exceptionally friendly. Breakfast... More

We went there last weekend for my husbands 30th, location was great and service was excellent I informed them of my husbands birthday and on arrival in the room they had a lovely small cake for him. Very clean and very friendly staff and also met Whoopi Goldberg who was staying at the same hotel. The have a casino in... More

Glad I knew this area as the Grand Prix means that the whole area is being set-up & road layouts changed & access limited, but saying that for us it was easy to get to the Hotel. The reception by the bell boy was great unloaded car & a great check-in. We were on Level 1 which is below the... More

Having stayed in Fairmonts in Canada and Switzerland this hotel lives us to the same expectations and standards. Right on the F1 circuit in a iconic location. The rooftop pool is a lovely place to cool down and have a drink. The reception are and bar are busy as you would expect. Breakfast surroundings are lovely with great views. Easy... More

Came to this hotel thru my company. Check in was by group and fast. As I went to front desk to register my Presidents Club number, I felt that the membership was useless, it took a long time for them to find my membership just to tell me that my premier membership is useless here, they were rude. To be... More

Our room, 'though mid-way below the level of one of the lushly-landscaped courtyards, feels special. With two queen beds, two side-chairs and one desk chair (with desk), much storage AND walking spce, one might be happy staying room-bound all day! Even outside, you are reminded of luxury by the RENTAL cars -- Ferraris, Mercedes, and others - parked outside the... More

We stayed here for my husbands 50th Birthday The hotel is excellent, friendly staff, very clean and just lovely. It was nice to have the casino in the hotel and also evening entertainment. Definitely going back.