Thankfully, I only stayed here for one night. The curtains in the room were dirty and the furniture outdated. The room lacked basic amenities, such as a safe. Even the hairdryer malfunctioned. I would not recommend paying for the breakfast there either (ours was included). Only good thing about the hotel was the quiet location and the price. Hopefully the...
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beds were very comfertable. staff were great. breakfast superb. meals lovely. yes the hotel may be a little dated. but renovation work was taking place whilst we were staying there, although it was difficult to know. they seem to be doing 1 floor at a time to minimise any disturbance. i cannot see why anyone can complain as the hotel...
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Dear Client,
Thank you for having chosen the DoubleTree by Hilton Luxembourg and for adding your review to TripAdvisor.
Your feedback will encourage all our team members to maintain their efforts and improve our quality of service every day.
I hope to have the pleasure of welcoming you personally again at the DoubleTree by Hilton Luxembourg in the near future...
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Not the nicest Hilton hotel that we have stayed in. Building very grey and depressing looking from the outside. Although the rooms are clean and the staff are very helpful. Window in our room could open right up into the room which was quite alarming with regards to how high up we were in the hotel. This hotel was good...
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Dear Client,
Thank you for having chosen the DoubleTree by Hilton Luxembourg and for adding your review to TripAdvisor.
Your feedback will encourage all our team members to maintain their efforts and improve our quality of service every day.
I hope to have the pleasure of welcoming you personally again at the DoubleTree by Hilton Luxembourg in the near future...
More
In very simple terms, all extras are extra, so for example breakfast was €24 euros, honestly for some bread, coffee and croissants that is terrible. The internet was not free either I think €15 euro's. The rooms were expensive over €120 when you can find equally good rooms with breakfast and wifi included in for €80 or even less. I...
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Dear Client,
I would like to thank you for taking the time to give us your comments following your last stay at the DoubleTree by Hilton Luxembourg.
We took good note of your remarks.
I look forward to welcoming you personally during your next visit to Luxembourg in a not too distant future.
Kind Regards
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We recently stayed at this hotel, during a tour of the area. In the US Doubletree Hotels are very nice and I guess I was expecting something similiar. Well as I said the only thing similiar was the cookies at check in. The room was very out of date, worn carpet, old furniture, worn towels, horrible pillows, some lovely metallic...
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Dear Traveller,
I would like to thank you for taking the time to give us your comments following your last stay at the DoubleTree by Hilton Luxembourg.
I have shared your very positive comments about our service with our members of staff as they strive each day to make our guests feel welcome.
We took good note of your remarks;...
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Staff very nice and helpful.
Northern edge of the city FAR away from anything of use (restaurants, shops, etc...).
Room decor late 70's, old matress, old furniture, TV however was new. One comment reminded them of Soviet archicture is dead-on spot.
Renovations "in-progress" however, I don't see it.
Last two comments:
I've stayed in Red Roof Inns better than this...
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Dear Client,
Thank you for your recent review on Tripadvisor, I have shared your very positive comments about our service with our members of staff as they strive each day to make our guests feel welcome.
Your feedback concerning the refurbishment “in progress” and you don´t see or hear it is in fact where we are aiming for.
I´m pleased...
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Great stay, as usual...but BEWARE, if you are a loyalty club member...you might lose ALL your loyalty points because gaynor creran does not believe one stayed here!!!...keep receipts/comp slippers, etc, as proof!...btw...stayed here TWICE last July!
Dear Traveller,
We would like to thank you for your continued loyalty to the DoubleTree by Hilton Luxembourg and for having taken again the time to give us your feedback.
We would be pleased to assist you with your points issue – please contact us on: Hhonors@doubletree-luxembourg.com
I hope I will have the opportunity to welcome you personally during your...
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from the outside it looks like a Russian Mid 60s office building, nested on the hillsides of Luxembourg. The inside has a vintage chique and grandeur typical for first generation hiltons. The reception is efficient (thank you for the cookies!), and the rooms are clean but could do with some level of renovation. Room service is very expensive (23 Euro's...
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Dear Guest,
Thank you for having chosen the DoubleTree by Hilton Luxembourg and for adding your review to Trip Advisor. I would also like to thank you for your positive comments concerning the welcoming you received.
Your feedback will encourage all our team members to maintain their efforts and improve our quality of service every day.
However, I’m pleased to...
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I often go to Luxembourg for family visits and until now I always had value for money in Double Tree by Hilton Luxembourg. Reception is always friendly and helpful. Rooms are clean though renovation or painting of some rooms would not be an abundant luxury. Quiet surrounding where you can sleep well. Staff in the breakfast room could be more...
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Dear Guest,
Thank you for having chosen the DoubleTree by Hilton Luxembourg and for adding your review to Tripadvisor.
Concerning our rooms, I’m pleased to inform you that renovations are currently being planned and should be starting in 2012.
I noted your comments concerning the breakfast and the bar. Please rest assured that I did let a note to Abdallah...
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I like the quiet location in the outskirts of Luxembourg city. The rooms are large and dated, the restaurant light and bright and they serve a nice breakfast in the morning. You need your own means of transportation.
Dear Guest,
Thank you for having chosen the DoubleTree by Hilton Luxembourg and for adding your review to Tripadvisor. Your feedback will encourage all our team members to maintain their efforts and improve our quality of service every day.
However, I’m pleased to inform you that renovations are currently being planned and should be starting in 2012.
I hope I...
More
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