Mercure Grand Hotel Alfa Luxembourg (Luxembourg City): See 256 Reviews and 64 Photos

Also Known As:: Mercure Luxembourg City; Accor Luxembourg City; Mercure Grand Hotel Alfa Luxembourg Luxembourg City

Address: 16 Place de la Gare, Luxembourg City 1616, Luxembourg

Region: Luxembourg > Luxembourg City

Amenities:

Business Centre Restaurant Room Service Wheelchair access

Hotel Style:

#16 Luxury Hotels in Luxembourg City

Price range (per night): $114 - $295

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Located opposite the railway station, in the heart of the business and shopping district and close to the historic town centre, with the European institutions nearby. 141 airconditioned rooms with bathtub and shower, telephone, modem, televison and minibar.The hotel also features a restaurant and meeting rooms. Pay WiFi Internet is available throughout the hotel. ... more less

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Maz03

Leicester, United Kingdom

Top Contributor

59 reviews

15 hotel reviews

Reviews in 29 cities

27 helpful votes

“Comfortable and Convenient”

Reviewed 13 June 2013 NEW

We stayed here for one night on a Great Rail Journeys holiday. The evening meal was very good and the drinks were very reasonably priced. The room was spacious and had a separate toilet and bathroom, tea and coffee making facilities and mini bar. The beds were comfortable and extra pillows were provided in the cupboard. The only slightly annoying... More

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Dear guest, I would like to thank you for choosing the Mercure Alfa Luxembourg Centre Gare as your accommodation choice during your recent trip and for taking the time to give us your impression. We are delighted to read that you had an enjoyable stay in our hotel. It is always encouraging to learn that guests are satisfied with our... More

niel k

Kansas City, Missouri

Contributor

15 reviews

Reviews in 10 cities

2 helpful votes

“We thought we were getting Luxury, but we got Beirut”

Reviewed 3 June 2013

This was advertised as a luxury hotel, but the room was quite small, very retro, floor was somewhat dirty, not a good view from windows. I was amazed at the riff raff (seedy characters) at the bus stop right out front of the hotel. There were constant fights and hooliganism. My brother called it our Beirut barracks! The front service... More

See 3 more reviews by niel k for Luxembourg City

Dear guest, I would like to start by thanking you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. It is with much regret we read about the unfortunate circumstances of your recent stay at our hotel. I’m really sorry because your experience did not give you satisfaction. Be assured that we... More

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Deb D

Kaiserslautern, Germany

69 reviews

13 hotel reviews

Reviews in 26 cities

16 helpful votes

“Love the city, but the hotel needs to catch up”

Reviewed 29 May 2013

My husband and I arrived for a brief staff in Luxembourg City. We chose this hotel for its proximity to the train station and central location to walk around the city. A friend had said that their family loved the hotel but after reading reviews, I was hesitant. The hotel is convenient to transportation hubs and is within walking distance... More

See 3 more reviews by Deb D for Luxembourg City

Dear Guest, Thank you for taking the time to tell Tripadvisor travelers and us about your recent trip and also for choosing the Mercure Alfa Luxembourg Centre Gare. I’m sorry that your stay didn’t give you satisfaction but your analysis is an important help for us. You provide us the possibility to improve ourselves every day and this is the... More

ARL2601

Arlington, VA

101 reviews

17 hotel reviews

55 helpful votes

“A nice two nights”

Reviewed 27 May 2013

This hotel is right across from the busy train station area, but we didn't mind or hear any noise at night, plus it was a good view for people watching. Room was spacious for European standards. Clean, except a bit of mold in the corner ceiling of the bathroom behind the door. Staff was fine. Beautiful restaurant in the lobby... More

Dear guest, Thank you for choosing the Mercure Alfa Luxembourg Centre Gare for your recent trip and also for taking the time to tell us about your experience. We appreciate your positive feedback. In all Mercure hotels, our priority is your satisfaction and our goal is to give you a superior service experience. Be assured that I will share your... More

apras123

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 5 cities

8 helpful votes

“Noisy”

Just checked in to this hotel and staying for two nights and got a room to the huge main street in front of the railway station. The room is poorly isolated, you could count the cars and busses passing. I begged the receptionist to give another room, which he refused. The room is clean, however. And it even seems a... More

Was this review helpful? Yes 1

Dear guest, First of all, I would like to thank you for choosing the Mercure Alfa Luxembourg Centre Gare for your recent trip, and for telling Tripadvisor travelers and us about your experience. I am sorry for the inconvenience and I do apologize because your experience did not give you satisfaction. Our goal is to improve ourselves every day and... More

Tynan W

London

7 reviews

Reviews in 6 cities

9 helpful votes

“Very Average/Poor for the price”

Reviewed 17 May 2013

I had a 1 night business trip in Luxembourg in May. Although I get a corporate rate for this chain, I still find this very overpriced for what I got and feel sorry for anyone who pays full price. Positives - Friendly staff - Clean rooms - Free internet (some of the better hotels I have stayed in does not... More

Good afternoon, Thank you for taking the time to tell Tripadvisor travelers and us about your recent trip and also for choosing the Mercure Alfa Luxembourg Centre Gare. I’m sorry that your stay didn’t give you entire satisfaction but your analysis is an important help for us. You provide us the possibility to improve ourselves every day and this is... More

Sjurontour

Amsterdam, The Netherlands

63 reviews

43 hotel reviews

Reviews in 22 cities

19 helpful votes

“Last year in May there were no improvements. This year it is even worse!”

Reviewed 14 May 2013

I have had to visit this hotel on a regular basis the last couple of years. Last year I was told that they had started renovating the rooms (in October 2011 one room was ready). Now in May 2013, this one room is still the only one. The rest of the rooms and the hotel in general is just getting... More

Was this review helpful? Yes 2

See 6 more reviews by Sjurontour for Luxembourg City

Sjurontour has 2 more reviews of Mercure Grand Hotel Alfa Luxembourg

“This hotel is not worth its four stars!”

Reviewed 18 June 2011
“NO IMPROVEMENTS SINCE LAST YEAR!”

Reviewed 2 May 2012

Good afternoon, First of all, thank you for choosing the Mercure Alfa Luxembourg Centre Gare for your recent stay, and also for telling us about your experience. I’m really sorry for all the inconveniences encountered during the 2 last years and I do apologize on behalf of the all team. Indeed in September 2012, our first renovated room was completed... More

GinnieFlorida

Florida

Senior Contributor

38 reviews

11 hotel reviews

Reviews in 15 cities

“Right across from Central Station, great location”

Reviewed 7 May 2013

Perfect location for beginning your exploration of Luxembourg. It is right across from Central Station and a very busy area. It is comfortable and quiet and we enjoyed our stay. We enjoyed breakfast every morning and it was excellent. It should be noted that Luxembourg is a wifi city.

Good afternoon, Thank you for choosing the Mercure Alfa Luxembourg Centre Gare for your recent trip and also for taking the time to tell us about your experience. We very much appreciate your positive feedback. In all Mercure hotels, our priority is your satisfaction and our goal is to give you a superior service experience. Be assured that I will... More

Lyn0607

Guildford, United Kingdom

22 reviews

Reviews in 17 cities

18 helpful votes

“Long weekend in Luxembourg”

Lovely 4* hotel, which is opposite the railway and bus station. Breakfast was well prepared, buffet style, and plentiful. Our room was very spacious and comfortable, the double bed was enormous. The shower and toilet were separate, the only comment here was that there was not a hand basin in the toilet for hand washing. There was a lift which... More

Good afternoon, First of all, thank you for taking the time to tell us and the Tripadvisor travelers about your experience at the Mercure Alfa Luxembourg Centre Gare for your recent trip. We very much appreciate your comments and it is always a pleasure to receive positive feedback. It shows that you were satisfied by your stay and our goal... More

ianbizwhiz

Dunfermline

1 review

1 helpful vote

“Avoid this hotel”

Reviewed 28 April 2013

I have been staying in various hotels in Luxembourg City over the past 6 months and I can truly say that, apart from the location, there is nothing else I could mention to recommend this hotel. The decor and facilities are outdated by about 20 years (and non exisitent in some case i.e coffee / tea making facilites not in... More

Review collected in partnership with Accorhotels.com

Dear Sir, Let me please apologize for the delay in answering. I was out of the office for a few days and my staff, in view of the seriousness of your remarks, waited for me to be able to answer you in person. Indeed it seems that we have experienced problems with our bandwidth on the WIFI lately. For your... More

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Mercure Grand Hotel Alfa Luxembourg, Luxembourg City

Mercure Grand Hotel Alfa Luxembourg

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