We have been to Malta five times and stayed here 4 times. We were 'upgraded' to the Palace once - prefer the Victoria.
The welcome, even on only the second visit never ceased to amaze me. Apart from it being so warm in general Charles Portelli appears to have an uncanny memory for people and instantly recognises us. Maybe we...
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Dear esteemed guest,
Welcome to the extended family of The Victoria Hotel!
It is a great pleasure to hear that your experience at The Victoria Hotel has been a satisfactory one, once again. The hotel front office manager, namely Charles Portelli is considered as a very good asset for our hotel.
We apologise for the maintenance shortcomings in your room,...
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My wife and I have just returned form a 17 day stay at The Victoria Hotel, Sliema. We last stayed in May 2010, a lot of things are changing in Malta, but The Victoria remains a faithful constant.
The core value of The Victoria is it's hospitality and warmth towards it's guests..nothing is too much trouble.
We again stayed in...
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Reviewed 6 June 2010
Overall good with one or two niggles. Airconditioning in my room on the third floor was noisy and erratic. I mentioned to reception and they said that they would check but nothing happened. This reflects the friendly helpful desk service but little real action happening behind the scenes.
Given the wrong bus times by reception, but this was done in...
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Dear esteemed guest,
We hope you had a good flight back home.
Thank you for your constructive comments. We apologise for being an inconvenience at some stage by not following up your problem with the room aircondition promptly.
Kindly note that the bus schedule are currently being changed nearly most of time until the new company settles down, being at...
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There are few things that you are amazed when comming to Malta. It is a bit different to the continental Europe. It is somehow small island, population is not big, there are a lot of houses stretching a long the cost but still the traffic is not such a big problem so you can survive. I found Malta relaxed and...
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Dear esteemed guest,
We would really like to thank you for your lovely comments about The Victoria and we are so glad that we have met your overall expectations.
Regarding your comment about the internet, please note that we now offering a free WIFI service in the lobby and in all our outlets on the ground floor level.
We look...
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We have had yet another wonderful stay at theVictoria. There is always a warm welcome from the reception staff (Charles and Stuart need a particular mention here) and this warmth continues from all the staff for the whole stay. Copperfields Restaurant is a great place to start the day with a large choice for breakfast to satisfy all tastes. It...
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Reviewed 5 February 2009
Dear esteemed guest,
It was such a pleasure for us to re-welcome you at The Victoria Hotel and we are also very satisfied that we have meet your expectations once again.
As you well stated our staff are a big part of our success. We are a one big family, all having the same aim to serve our guests like...
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The most friendly hotel I have ever stayed in; not to be recommended if you are dieting as the food is fabulous. However, the most outstanding feature of the Victoria is the people who staff it. All gave that extra special service with a smile especially Charles and Stuart on the reception desk who really helped us solve a travelling...
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Dear esteemed guest,
We are delighted that you have enjoyed your stay at The Victoria Hotel and really appreciate your wonderful comments and recognition towards our valued staff.
The Victoria ,apart from being a very good value for money hotel strives for a sincere excellent service towards our esteemed guests.
It is such great news to here that you will...
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Since 1979 I have only missed one year having a holiday (minimum two weeks each stay) in Malta staying in hotels and for the last ten years stayed in one particular hotel in Sliema but the standard of that hotel has deteriorated causing me to find new accommodation.
For the past 15 years or more I have stayed for periods...
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Dear esteemed guest,
Welcome to our extended family of The Victoria Hotel!
Thank you so much for taking your time in writing such a well detailed review, filled up with such lovely comments. We will definitely be sharing your review with all The Victoria Hotel team, since your wonderful comments about our hotel gives us the courage and willingness to...
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The Island Nation of Malta is my favorite spot to visit. This past spring marks the 14th or 15th annual visit, and, ALWAYS, I have stayed at the Victoria Hotel. The main attraction of the Victoria is the warmth and friendliness of the staff. Warmth and friendliness seem to be second nature to the Maltese people as even the shopkeepers...
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Reviewed 20 January 2011
Dear esteemed guest,
On behalf of the management and staff I would like to thank you for having hounered us with your presence once again.
Whilst assuring of our best attention at all times, The Victoria looks forward to the pleasure of your return.
Best regards,
Matthew Calleja
Duty Manager
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We have recently spent a holiday at the Victoria Hotel in Sliema. It was truely excellent. The food was outstanding and the staff went out of their way to help. Good location away from the seafront with easy access to the harbour, St Julian's Bay and transport.
We will be returning later in the year and are very much looking...
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Dear esteemed guest,
I hope you had a good return back home. It was such a pleasure to host you with us and we so look forward to have you back with us in the next few months.
Our company mission statement states the following, ''We serve you like royalty with warmth and personal attention'' .Your above review definetly shows...
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We are currently staying at the Victoria Hotel courtesy of an Adventures Abroad tour we are on. Adventures Abroad usually put us up in 3 star hotels; the Victoria is suppose to be a 4 star! we were delighted. The reception area is lovely, the staff friendly, the buffet breakfast has something for everyone, the bar area is grand. However,...
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