We booked this hotel, mainly on price and also because we felt that Best Western had a reputation to maintain and it was unlikely to be rubbish. We arrived at about 10am, hours before our 2pm check-in time. We were hoping to be able to leave our bags at reception and go for a small walk before checking into our... More

Pros: -Free wifi - no problems accessing the internet, although the service stopped at 8am??! 4 hours before checkout. I didnt ask reception to re-enable if though -Free parking - free covered parking - a plus in the city where typical parking fee is ISK 100 per hour. Parking enforcement officers are the only law enforcement i saw in Iceland... More

Best western hotel had just what i look for in a holiday hotel. Good location with nearby shops, resteraunts and tour operators. Friendly helpful staff, clean and comfatable rooms and a decent buffet breakfast. Free wifi in rooms is also a nice bonus. You can't go wrong with that for the price

This hotel is in a great location about 10 minute walk from the sea and about the same from the city centre. The rooms are warm but a little dated, we were on the top floor with great views over the city. One you get used to the room layout its OK but at first was a little weird, the... More

The hotel benefits from having Jon (He of the pony tail) on reception. He could not have been more helpful with advice, local knowledge and excursion detail at his fingertips. If you need organisation skills - speak to him! Hotel provides a straightforward, no-frills base for exploring Iceland,

I was optimistic about our choice after reading preceding reviews. Our room was warm and comfortable, the free wifi greatly appreciated, the breakfast buffet perfectly adequate for us (choice of rolls, pastries, hard-boiled eggs, ham, cheese, jam) and spending time in the bar after a trip was very relaxing. We had a room on the back and occasionally people would... More

We booked direct with the hotel and were happy with the rate for a family suite (upstairs mezanine and double sofa bed). When we arrived, they had the booking as a regular room. My heart sank as my young daughter was excited about the spiral staircase she was expecting in our room... The lady on reception said that she could... More

Medium sized hotel in this well known chain. Clean and comfortable but no frills. My single room was of a decent size with all the usual amenities. In reasonable decor, warm and comfortable. Two radiators which were both adjustable and I also had a small balcony - no view, but a balcony nonetheless. Bed was OK, although new pillows would... More

We've just returned from a three night stay at the Best Western. The location is great for exploring Reykjavik on foot. The rooms we had weren't huge, but we didn't spend much time in them & they're ideal as a base. The continental breakfast was plentiful. The hotel is clean & comfortable with friendly & helpful staff - I'd be... More