I was really excited to stay at the Bilan; those positive vibes were shot down in under five minutes. Our reception at the desk was chilly at best; the room (reserved as "Double Bed Superior") was small by NYC standards, and not remotely like any of the photos on their site. Low ceilings, very tiny windows mounted high on the... More

Spent a very enjoyable 24 hrs at this hotel. Afternoon tea on arrival..just what one needs after a car journey, and a buffe in the evening, plus breakfast- all included in the price. Wonderful not to have to think where to go to eat. The hotel is an old prison, so we took a visit down into the cellar where... More

To stay at Clarion hotel Bilan in Karlstad is a nice and interesting experience. The hotel is an old prison, built 1847. The architecture is inspired by buildings from Greece and Italy. In the 91 cells in the building thousands of prisoners have served their sentence during the 121 years the prison was active as the county prison for Värmland.... More

Second time at this hotel that is placed ca. 5 minutes walk from the rail station. the truth is that the hotel itself is more 3 stars hotel and not 4 stars,that due to the rooms! the best part of it is the great service that will make you fill at home,plus that the hotel itself was an old prison!... More

Lousy service staff, don't even have basics like slippers, asked for an extra duvet and got a dirty blanket in return.

Although the hotel had an earlier life as a prison, Only artifacts remain, with an abundance of pictures and framed documents. There is also a small Prison museum in the basement. In the basement, you can also find a small sauna and a cold dipping pool. The hotel has been renovated into a charming property with friendly and well trained... More

Convenient location on the edge of Karlstad's center city. The fact that this building was once a prison adds interesting architectural details: thick walls with windows with arched tops and high beamed ceilings. Rooms were comfortable and pleasantly decorated. Staff was very friendly and helpful. Especially appreciated the afternoon coffee with warm apple crisp and vanilla sauce and the evening... More

Ok hotel but hotel bed worst ever- its below average but with a Nice history shoul never be a collection hotel- not recommanded

Stayed here for about three days. We chose it because it was allowed with dogs. It's free parking, and that's nice. It's not a long walk to the city, and the rooms are quite cosy, clean and neat. It was possible to open the window in our room. The cleaning staff was service minded, but that doesn't fit all of... More