Even though we arrived in the middle of the night the service was lovely from the moment we walked through the door. It was easy enough to get a taxi there, and the location is brilliant! Right by the high street. However, it needs a renovation! The room was cozy, I guess, but very dated. The bathroom was not clean... More

In the middle of Aalborg, easy to find, also by car. Polite reception, free Internet that ha acceptable speed. Cozy pub/bar, but don't order the wienerschnitzel. You cannot win the fight. Clean room and bath, ok price... Yeah you get it, one night is enough, but I can come back here

Stayed for a night. Thought it was rather expensive for the room we were in. Dated would be the best word. Clean, with TV and free wifi, but a little cramped. The elevator took some getting used to!! Breakfast provided, not a huge choice but plenty of what was provided. Quiet location in town, but plenty of restaurants around in... More

I have stayed at Phønix several times before (I even spent christmas here once) but not since the late 90's. I was spending a night in Aalborg and got a good price for a single room with breakfast included. Not much have changed in the decade since I last stayed here. The hotel's old style is quite charming, but it... More

I booked here as my usual choices in Aalborg were fully booked. Its in a quieter location at the edge of town. An old property, with many tired and dated fittings, check those showers and that elevator! The staff are quite friendly and helpful. Breakfast was amazingly poor, a Danish hotel with no bacon, is this a joke? The coffee... More

We ended up at this hotel due to the hotel we had booked telling us they were overbooked and had booked this for us, after reading trip advisor I would never have booked this hotel but after driving (0n two motorbikes from Hirstals) we had little choice but to stay. The hotel is old and not in a nice way,... More

Arriving at 7:30 pm in Hirtshals with the ferry from Kristiansand, we did not want to drive too much and decided to spend the night in Aalborg. The Helnan Phoenix hotel is downtown and offers competitive rates, as well as secure parking (DKK75). The hotel has probably seen better days as carpets and furniture looked a bit worn, but it... More

We just stayed 4 nights at this hotel - 4 nights too many. The main reason why we selected this place was due to the location - within walking distance to our son's apt but it was not worth the convenience. The Helnan has not been remodeled or updated since approximately 1945. The place is dark and extremely musty. The... More