We are staying at this hotel from the 5th of june 2012, the reason i can write a review is we have been before. This is why we are returning. food fantastic and staff great. we are away for my husbands birthday this time. D and D
I would highly recommend this hotel. You are probably reading lots of reviews and are looking to book the right hotel, book this one is all I have to say. We stayed in a beautiful bungaloo overlooking the sea, the room was lovely, towels were changed twice a day. We were welcomed with a bottle of wine and some snacks....
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We stayed at Iberostar Creta marine between 4-11th May and had a wonderful time. Iberostar creta marine and panorama lie adjacent to each other and creta marine definitely looked like the bigger, better one. Location wise, it is slightly far from the city centre (about 30 mins on a bus that arrives at the hotel every one hour) but that...
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We Stayed at this Hotel from the 01/05/2012 - 08/05/2012 having initially booked the Creta Panorama there sister hotel we were informed this wasnt open and were transferred to the Creta Marine. 6 of us in total travelled and overall we were very pleased with the Hotel and its grounds. The Hotel and its grounds were in pristine order and...
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Dear guest,
First of all, Thank very much for sharing this nice comment about your stay in Iberostar Creta Marine. The head departments have been informed about your wonderful feedback so they can share your motivating words with our team. Your positive Encourage words motivated us to keep on working with illusion and enthusiasms.
Thank you for highlighting out the...
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nice hotel - looks new and very functional fantastic food well done to chef Dimitris and his team beautiful place - free wifi internet but unreliable wifi not much of a beach but nice swimming pool
Dear guest,
It is very important for us that our guests feel welcome and comfortable within the whole Iberostar Creta Marine area and we are glad to hear that we succeeded. We also would like to thank you for pointing out our staff. We are delighted to hear that you felt welcome.
Feedback like yours is very important to us,...
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Congratulations for your exceptional stuff and the gardens. The hotel is really well-preserved and the food very good for a 4star hotel. Everything was perfect.
Dear guest,
It is very important for us that our guests feel welcome and comfortable within the whole Iberostar Creta Marine area and we are glad to hear that we succeeded. We are delighted to read that you felt welcome.
We certainly will keep on working to maintain our high quality service and keep focus on customer satisfaction and fulfillment...
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We stayed there on the first week of our vacation in Crete in September. Or rather, wanted to stay there but changed to another hotel since this hotel is not the hotel it claims to be. Maintenace is poor, staff not so polite and the hotel itself is situated around 15 klms outside the main city, so if you wanted...
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Dear Guest,
Thank you for writing your comments about Iberostar Creta Marine. Please receive our sincere apologies for not having met your expectations. We will learn about all your comments and try to improve our performance.
Our guest has different possibilities to enjoy outside the hotel. In front of the hotel we have a public bus which stops directly in...
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My wife and I stayed here for the 2nd time from 22 September until 6 October.
Every member of staff (cleaners, porters, reception, restaurant, gardeners, animation team) was, without exception, polite, helpful and added to the enjoyment we experienced as guests from the moment we checked in until we checked out. We didn't take part in the activities the animation...
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popular with german comunity very busy at pool area lots of towls left on empty loungers too lovely beach cove area which is generally no too busy.. totally ristricted to the resort unless renting a car or taking a bus .. beach ellifontis is worth traveling too!
Dear Guest,
I would like to thank you for sharing your observations with us as this gives us the opportunity to make improvements and thus offer all our guests better service, which ultimately is the goal of Iberostar.We have taken all appropriate measures to address the inconveniences you encountered.
Again, thank you for sharing your impressions; it gives us the...
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The hotel has everything for calm vacations. Several beaches, beautiful garden, clean rooms with everything you may need, nice food. It is situated not far from Panormo village, nice place to visit for an hour on the beach or for a dinner in taverna.
Do not believe reviews with complaints to the stuff. I had a very unpleasant story with...
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Dear Valentina,
Thank you for sharing such a good comment about your stay in hotel Creta Marine. Your enthusiasm in describing the high level of our services is a good input to motivate our team everyday more.
In particular, we are happy to hear that you enjoyed the leisure activities proposed by our animation team and that our staff managed...
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