The rooms are spacy and kind of modern. The staaff is more than friendly and polite. I found the building's archtitecture rather peculiar, but all in all the hotel is nice with beautiful surroundings. As far as the brekafast is concerned, I' d like to underline the absence of local products, such as cretan cheese and pastry.

Went in August 2011. Staff were extremely friendly and helpful, which was good when our flight and subsequent transfer made us very late, they ensured we got some dinner and made us feel welcome and looked after. The breakfast was very good, lots of choices of dishes and freshly squeezed orange juice. All was help yourself and even towards the... More

I booked the hotel through Booking.com and generally I was disspointed. The area of Elounda offers excellent hotels, most of them expensive but when there is value for money you do not complain. I was dissaponted with the hotel. Very disappointed with the air conditioning in the middle of August - It was either very noisy not allowing you to... More

Lady on reception very unfriendly and rude. Food like school dinners, hot dishes served lukewarm at best. There is no restaurant in this hotel! The food is served in a sort of dining hall in large metal containers. Very poorly cooked. Cold dishes ok. Rooms ok but tired. The shower enclosure in the bathroom was so small it was very... More

Staff at this hotel were very friendly. We stayed in a jounor suit, 2 rooms one pool. The rooms were well fitted on suit with all you needed, private pool was excellent but main pool was also great. Very nice breakfast, evening meal basic but taste. It was a 15 minutes walk into the village which was not so enjoyable... More

The reviews are mostly pretty accurate (most Tripadvisor one are eh) and this indeed is a well maintained friendly hotel where the staff really do go th extra mile. Wherever you go its pretty well spotless and belies its twenty years tho its obviously had a major refit at some more recent stage We picked it because it wasnt too... More

This is really the best hotel in Elounda ! It’s vey relaxing and peacefull .After 26 times ( twice a year )coming in the same hotel I know what I’m talking about . It really feels like coming home . People who comes for the first time do not feel like a number as in some other hotels in Elounda... More

I've just returned from a week at the Elounda Palm & could happily have stayed a month! We originally booked a bungalow room but decided to upgrade to a junior suite with a shared pool. It has to be one of the best holidays I've been on in a long time. The staff were amazing, really friendly & the majority... More

Having read many of the reviews before we travelled, I had expected a delightful boutique hotel but the reality was quite different and consequently disappointing. Our room was spacious but fairly basic, plenty of hanging space, but only 2 small drawers which does not provide enough storage facilities for 2 adults, and the 'furniture' had an IKEA feel about it.... More