The hotel is great, the pool fantastic, rooms really nice and clean. The staff is not so great, not efficient, not friendly, couldn't cope. Spa was really good, food ok but every day more or less the same. Our arrival was not fantastic, we arrived by bus at around 11 pm, we were about 15 people, nobody welcomed us or... More

We stayed for a week in august 2011. The hotel was brand new, design features were stunning. Somehow it showed that it was challenge for the management to open during the greece recession and it seemed that money lacked for the final adjustments, which is really a shame. Poolarea(s) were all fantastic with both a glass-walled freshwater pool and a... More

This is definitely a very nice hotel for family holidays. (+) Nice food, especially the italian restaurant by the beach makes great pizza. The buffet restaurant is very good. It has very nice rooms especially the ones with private pools (shared pool). The spa is one of the best I've been. The price of the room was very good. Nice... More

We stay in Avra Imperial in July 2011. The hotel is fantastic. My family and specially my children loved the great pool. The junior suite with private pool is perfect for spending holidays. The food in restaurant is great, as well the service. Only sometimes it was necessary to wait when was dinner time as the restaurant has not so... More

the worst holiday of my life period! the satff were helpful when i needed a doctor but that was it

Staying with my family of 5 in two swim out rooms with pools....unbelievable venue....something I would not have expected to find in Greece let alone Crete.... Would I stay there again? Damn right I would!

We were 2 couples in the hotel and we have got rooms with private swimming pool. Everything was just perfect. The view, the service, the food, the location and much more!!! We just can't wait to come back again! Ronit & Yossi Golan.

this is a very nice hotel bran new with large pools and amazing spa.....

We spent one week on this fabolous hotel and everything was perfect! We had a deluxe room with a seawiev and the room was very nice. The beds was very comfortable and the cleaning was spotless. When we arrived there was a bottle of red wine, a friutbasket and some sandwiches in the room as a welcomegift. We arrived in... More