In desperate need of a break I booked a couple of nights in the Sheraton Porto knowing exactly what to expect having spent a fab few days there last year. Unfortunately this time around my experience was far from 5-star...
I spent my first night being horribly sick after dining in the New Yorker bar. When I tried to...
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Reviewed 28 March 2011
Overall good hotel although initially gave us a smoking room, changed later. Lovely restaurant with good food. Reception staff very helpful. Was disappointed with spa though as they charge you for every time you want to use the pool and sauna which I have never done in a Sheraton before! They have 8 treatment rooms but if there are two...
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Hotel is very clean, staff friendly, room nice bed comfortable.
The hotel is new, with an impressive lobby and innovative rooms with windows between room and bathroom., that can be blinded for privacy, but allows daylight in the bathroom. A very nice feature.
Staff is curteous and helpful. Breakfast buffet leaves nothing to be desired.
My doorlock was very picky and needed 3-5 swips of the keycard before opening.
Room...
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Dear Guest,
We do thank your for your comments and for the preference you showed on choosing the Sheraton Porto Hotel & Spa for your recent stay in Porto.
We are glad to know that you have enjoyed our rooms and our staff.
We do hope to have the opportunity to welcome you back in a near future.
Best regards,...
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My family and I are just back from a wonderful trip to Porto, made all the more enjoyable by the hospitality we received from all of the staff at the Sheraton. The building itself is very impressive: light and airy, with a huge atrium.
The room was spacious and nicely laid out, with a lovely bathroom.
The beds (a double...
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Dear Guest,
We are happy to learn that you have fully enjoyed our property, as well as the city of Porto.
We would like to thank you for your post, such comments certainly help us in motivating our staff and, more importantly, assist us to provide a more personal and efficient service.
Our goal is to make sure that all...
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The only thing that I can say about this Sheraton that is different from other Sheratons is that it's newer, it's cleaner, it's more spacious, and it has all the modern touches that you would want. The bathooms are all frosted glass with doors that don't lock, so though it's beautiful, if you like a tightly locked bathroom door you're...
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Dear Guest,
Thank you for your fabulous comments about our property
We are very pleased to learn that you have had an very good experience at our property.
Be sure that our staff strives all efforts to ensure that all our guests may enjoy an unforgettable experience at our hotel.
We do look forward to be welcoming you in a...
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Location - Convenient location especially if you are driving as they are just near the main road. Parking on -2 floor was straightforward.
Room - Suite is very large and very comfortable. Newish room with great and clean bathroom.
Lobby - relatively large, with a mid-size but very nice lobby bar in the corner opposite the reception.
Service - friendly...
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Dear Guest,
Thank you so much for your nice comments.
We are glad to know that you find our hotel comfortable and our staff friendly and helpful.
Looking forward to welcoming you back to the Sheraton Porto Hotel & Spa soon.
With my very best regards,
Manuel Diéguez
General Manager
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We stayed at the Sheraton Porto twice and returned because the hotel is up to date and offers godd services from a great parking garage to a good breakfast. The new building is up to date and fun for kids.
The reception messed up our reservation, gave us a smoking room and after us complaining upgraded us to a suite...
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Dear Guest,
Thank you for your comments regarding your last stay at the Sheraton Porto Hotel & Spa.
We are glad to know that you have enjoyed your experience at our Hotel, namely the view and the rooms.
Please accept our apologies about the reservation misunderstanding and I do hope that we will have a chance to welcoming you in...
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if you are holidaying to porto and if it is in your budget i would recommend this wonderfull hotel.Great service from very friendly staff,top restaurant and near to all the tourist areas,faultless!
Dear Guest,
We would like to thank you for the preference you showed on choosing the Sheraton Porto Hotel & Spa for your recent stay in Porto and for taking the time to post your opinion.
We do appreciate your comments and we do look forward to welcome you again in a not too distant future!
Best regards,
Manuel Diéguez...
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The Sheraton Porto is a fantastic hotel - clean, centrally located, good food options nearby and easy transit.
I travel to Porto a lot for work and I stay here every time. I find the beds comfortable, the rooms modern and clean, the Internet descent (albeit pricey if you are not SPG gold or above), the food is nice (the...
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Dear guest,
It is indeed very rewarding to have guests like yourself, who take the time to convey their comments to us and for choosing our property for so long time.
We are very pleased to learn that you have had an unforgettable experience at our property.
We do hope to have the opportunity to welcome you back in a...
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