This was our first stay in Madeira having called in there last year on a cruise ship. We decided there and then we would like to return and, if possible, stay in the old town. We were certainly pleased with our choice of both hotel and location. We decided to book B&B to enable us to try out some of...
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We stayed 11 nights in this really beautiful hotel? We booked a sea view studio in BB, airport transportation and 5 dinner tickets - who turned out to be buffet tickets.
The room was very spacious and was equipped with a small kitchenette. The view from our terrace on the harbour of Funchal was very nice. The location of the...
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We booked a standard room with a sea view and we were not disappointed and for the first 2 days we watched 3 german war ships in the harbour. This hotel is elegant and luxurious in every way, every detail has been thought of, staff are so thorough with the cleaning yet remain discreet. We watched some great live music...
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This hotel could not be in a better location in my opinion, very close to the buses to get you round the island, very close to great restaurants, very close to cable car, close to the marina and boat trips. Situated in the old Town, I felt this was a better location than the hotel area. The hotel is really...
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Dear Guest,
Thank you for the time to review the Hotel Porto Santa Maria. We are glad that overall you enjoyed your visit to our hotel. Regarding the less positive aspects of your stay we will use those remarks to improve and provide a better experience.
We hope to see you again at Porto Santa Maria.
Best regards,
André Caldeira
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It was our first visit to Funchal and we chose our hotel carefully - thanks to Tripadvisor! It was brilliant - in every way. We cannot actualy think of anything we did not enjoy about our stay here. We did take the precaution of upgrading to a junior suite, which was a great luxory; very spacious and with two balconies...
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Dear Guest,
It is of course with great pleasure that the Porto Santa Maria Team reads your review. Nothing makes us happier than knowing that we were able to provide an enjoyable holiday to our guests. I took note of the special mention to André (from reception not myself) and will pass the information.
We hope that you visit us...
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Just returned from a weeks holiday at the Porto Santa Maria. The hotel itself is in a good position and has beautiful decor and is clean and spotless. The rooms are a nice size and the small kitchenette very useful. The hotel gardens were kept beautifully and the roof terrace very relaxing, also the sun loungers on the roof terrace...
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Dear Guest,
Thank you for reviewing the Hotel Porto Santa Maria. We are sorry that you did not enjoy your evening meals. We have carefully read your comments and will use them to improve in order to provide a better experience on hopefully your next visit to the hotel. We were glad also to read that in general you were...
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My husband and I have just returned from a weeks stay at this hotel staying on the B+B option.This was a good choice as there are plenty of good eateries within walking distance (even if you are sad and want mcdonalds and pizza hut without even trying the lovely Madeiran cuisine).We chose to eat at Mozart restaurant just down from...
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Dear Guest,
we are glad that you enjoyed your holidays at the Hotel Porto Santa Maria. On behalf of the hotel's team thank you for sharing your experience with the Tripadvisor's readers. We hope to see you again in sunny Madeira.
Best regards
André Caldeira
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This was our first visit to Madeira and we were so glad we chose this hotel.
The hotel is very conveniently located in the old town of Funchal and next to the cable car station.
On arrival at the hotel we were greeted by friendly reception staff,but unfortunately had to wait an hour for our room,even though other guests who...
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Dear Guest,
thank you very much for reviewing Porto Santa Maria. We are very glad you enjoyed your stay with us and consider us for a next visit to Madeira. Regarding the points you mentioned about waiting for your room while others that arrived after went straight up. We have three room types in the hotel and I suppose on...
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My parents and I had a lovely week at this hotel. There was a bit of a confusion when we first arrived as we had paid for a sea view and were given a room with barely a sea view but excellent disabled facilities (I am disabled). However, we decided that we could manage without these facilities and asked to...
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Dear Guest,
On behalf of the Porto Santa Maria Team we thank you for your nice review. We have duly noted the points that you refer that could be done in a better way, we are glad you pointed them out in order for us to improve in the future. We do provide rooms with disabled facilities both with garden...
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Recommended by trusted friends, we checked out the Trip Advisor reviews and booked up.
The Reception area was done out beautifully for Easter, with a giant Easter egg with live chicks in it! The reception staff were friendly and efficient, our room was overlooking the gardens, which were beautifully maintained, we asked if a sea view room was available, but...
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Dear Guest,
On behalf of the Porto Santa Maria Team I would like to thank you for your review, I will pass your special reference to Lina. We hope we'll have the pleasure of welcoming you back in our hotel.
Best Regards,
André Caldeira
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