We booked this hotel for a week in May this year, and the public areas of the hotel are fantastic - broad sweeping public rooms and a huge dining room with a great view of the bay. The rooms and service are another matter though! This is an OLD hotel and the rooms are too small (all the same size... More

We stayed here from 29th April to 6th May and dropped on very poor weather for the time of year. The hotel is in a beautiful location overlooking the sea and with very nice outside areas. The hotel could do with some refurbishment, especially in the bedrooms but the biggest disappointment was the evening buffet. The food was of poor... More

First impressions were good, but when we got to our room I became more sceptical. The hotel staff were very good, the hotel was very clean. The food was not of the calibre that I was expecting. The views we had from our room were nice, but I would have preferred to have been on the top floor and not... More

Stayed last week, and found our stay most comfortable and good value for money. The hotel location and views from the garden rooms are what we appreciate most with this hotel. Not the most luxurious of rooms, but very spacious with a large comfortable bed. The service and cleanliness of the hotel and grounds are of the highest order, and... More

We had heard so much about Madeira and went there for one week. We will never forget the hotel and the area. The location was perfect for us. We went on conducted tours and tried a lot of restaurants. It was a beautiful island and great people and good food. It was a romantic holiday for 2 "old" people

Great hotel, quite good food, lovely ambience and comfortable room. BUT, they are reputed to have 390 rooms, and there are only 9 parking spaces!! Totally inadequate. I had a daily fight with the doorman over parking, and ended up having a letter from him telling me how unwelcome I was. Of course, they wanted you to park in the... More

I agree with other reviews that this hotel isn't 5*, more like a 4*. We have just returned from a weeks holiday on a Travelzoo deal with Atlantic Holidays. The rooms could do with an update but they are big enough and we were happy with the large bed. Not a lot of room to move around when using the... More

Truth must be said, it is not a luxury Hotel, still very good! Location is perfect, views are out of some hotels league. The pool is great, the breakfast delicious and very ecletic. Locationwise it is fantastic and the front desk makes a very good job! I would recommend as a very good option of value for money.

Just returned from Funchal where we had an excellent holiday. As a return visitor to Madeira, we picked this hotel because of the location - ideal for walking into Funchal and great for watching all the cruise liners arrive and depart. The room was okay, a bit small and dated but didn't impact on our enjoyment of the holiday. Staff... More