We have been using this hotel since 1999 and have returned most years since.It now feels like our second home with many familiar faces amongst the staff.The service in all the restaurants on the complex are good especially the Restaurant Mad and Alfama.Dancing in bar Portofino makes a good end to ant evening.Entertainment varies and is of good quality.The pools... More

Stayed at the Eden Mar Monday 13th for one week, we normally stay at the Porto Mare but decided to have a bit of a change. The Eden Mar and Porto Mare share the same facilities including breakfast but you can have breakfast at either of the hotels restaurants. The Eden Mar is so lovely and quiet, we had breakfast... More

Our sixth visit over the past 12 years and will be returning again in the near future. All the staff are fantastic, so helpful with nothing being too much trouble. A choice of restaurants if you do not want to venture out to eat. This visit was our 40th Wedding Anniversary and we were greeted with chilled champagne, rose petals... More

We arrived at 6-30 pm and found I had messed up the booking, we had no room reserved. The receptionist remembered us from last year,pulled out all the stops and found us a room in spite of being fully booked. They are really friendly and helpful. The room was superb, sea views across the lovely hotel gardens, large, comfortable twin... More

stayed at this hotel a couple of years ago have been to madeira 3 times and love going back there and this hotel is superb it has everything good food lovely rooms ideal location easy to go into funchal by bus if you dont drive staff are very friendly you wont be disappointed.

We had the most amazing room, with a twin basin bathroom, mini kitchen and olympic sized bed. The hotel was stunning. The entertainment (Duo Harmonia) were really great and had us up and dancing every single night, and sometimes during "happy hour" too! We were welcomed with a bouquet of flowers, champagne chilling and a fruit basket in our room... More

I cannot fault this hotel. When it comes to going abroad, I have high standards as I expect everywhere to be as comfortable and clean as my own home... and this hotel didn't disappoi me! It was recommended to me by a friend, who had also recommended it to her parents as well. The rooms were very spacious, with a... More

We stayed here in middle of April and were made very welcome. We were upgraded from superior studio to Junior suite without asking. This was a management decision and the room was very pleasant with all you could wish for, we were self catering and kitchenette area was really well equipped. Only exception would be a toaster would be good... More

Madeira and the Eden Mar really exceeded our expectations. Our 8 year old described it as his 'best holiday ever'. We thought the hotel was better than many 5 star hotels we have stayed in and certainly better than most 4 star hotels. We had booked a junior suite and the hotel did not have our booking; said they were... More