We stayed at Pestana Promenade at the begginning of May 2012 (6 adults and 1 todler) and we enjoyed it a lot. The location is great, the rooms are large, modern and clean, the stuff is incrediblly helpful (especially Mena, thank you again).
The buffet is not spectacular, but good and there are plenty of options.
There is no free...
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Dear Guest,
Thank you so very much for your review. We are delighted to know that you enjoyed your stay with us and that we have been able to meet up with your expectations consistently through your stay.
Thorough reviews like yours is always helpful for us and for those travelers who are considering Pestana Promenade for their forthcoming holidays....
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Madeira was recommended to me, along with the Pestana Promenade Ocean Resort. The Hotel is new, in a glorious location and has fantastic views from all of the rooms. The service is first class and the rooms very comfortable with english TV channels as a bonus. The pool area is beautiful and relaxing and there is never a problem getting...
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Dear Guest,
Thank you for sharing your experience from your recent stay with us at Pestana Promenade on Tripadvisor.
we are pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. We at Pestana Promenade Hotel endeavor to provide nothing but the best of service and facilities to...
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We stayed for just 2 nights and the Pestana Promenade prior to commencing a week at my timeshare but wanted an extra couple of days. I can only praise this hotel, the staff were very helpful, nothing too much trouble, hotel immaculate and just loved the decor in the corridors and rooms. Our room was close to the Beauty Spa,...
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Dear Guest,
Thank you for choosing Pestana Promenade for your stay in Madeira.
We thank you for taking out your valuable time and posting this detailed review.
We are grateful for your feedback and take it as an opportunity to consistently improve our service standards and meet guest expectations. Your comments on the breakfast area have been noted and will...
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We have just returned from a week at this beautiful hotel, the setting is stunning, and the amenities are brilliant.
The staff are helpful and always got time for you, especially the Restaurant manager Jose
who could nt do enough for us. We were on half board, the breakfasts were plentiful with loads of choices, and the evening meal was...
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Dear Guest,
Thank you for taking the time to share your experience about your recent stay in Pestana Promenade.
We were delighted to learn that you enjoyed your recent visit to the hotel and that you were particularly pleased with the service, location, and resort facilities. Your words will inspire the entire team at Pestana Promenade to continue providing the...
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Originally reviewed this place back in 2009 shortly after it opened. Looking around the fabric of the hotel has been maintained to a good standard and everything still looks fairly fresh.
Lifts are still a bone of contention although they have at least installed up and down buttons in place of the single ones previously so you know in which...
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Reviewed 6 May 2009
Dear Guest,
Thank you very much for once again choosing Pestana Promenade and for taking out your valuable time to posting such detailed review.
We are delighted to hear from you and that you once again had enjoyed your stay with us however, we are concerned to hear about the issues you´ve mention, please rest assure that we forward all...
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Hotel is a recent addition to the Pestana empire. The gardens are now maturing nicely, there are 4 pools which is rather over the top, plus a jacuzzi, it would have been better with more garden space to relax in. The restaraunt has plastic seating which after some time becomes rather uncomfortable. Interesting seating elsewhere in the Hotel grounds. Poolside...
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Dear Guest,
Thank you for taking the time to post your review on Trip Advisor,
We are very happy to learn that you enjoyed the food on the pool bar and our gardens.
We would like to thank you for your kind feedback in regards to our colleagues.
We are fortunate to be surrounded by colleagues who are very customer...
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What more can I say that others haven't already said, Pestana Promenade was the best, lovely helpful staff, views to die for, great swimming pool and whirlpool, great shower, hairdryer, and comfortable bed.
Madeira was also lovely, never had a bad meal, from many restaurants within walking distance,
Also good tour booked through the hotel, the east and west island...
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Dear Guest,
Thank you for taking the time to share your feedback on tripadvisor following your recent stay in Pestana Promenade. I hope that you had a pleasant return journey.
We are delighted to read your great review and gives us great pleasure to know that you thoroughly enjoyed your stay with us.
We have communicated your feedback to the...
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The absolute best hotel i have been a guest at. The staff and service is awsome. The rooms are gorgeous and the view from the hotel is magnific. I have nothing bad at all to say about the hotel.
Dear Guest,
Thank you for taking the time to share your feedback of your recent stay with us at Pestana Promenade Hotel.
I am delighted to read your comments and to learn that you have been impressed with our product and services. Your comments will also be a motivation for the team to consistently maintain the high standards which you...
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We have just returned from our 4th trip to Madeira and our first at the Pestana Promenade. Having thoroughly researched through Tripadvisor, lets just say on our return to Funchal we will certainly not be looking elsewhere but this hotel. Everything we expected and so much more. Perfect location. 5 Min walk into the heart of the Lido area but...
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Dear Guest,
I would like to thank you for taking the time to post this great review following your recent stay with us at Pestana Promenade..
I am delighted to learn that we managed to exceed your expectations, both with the product and service that we extend throughout the resort. I have shared your feedback with the rest of team...
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This was our third visit to Pestana Promenade.
Superb Hotel, excellent accommodation, friendly and very helpful staff with great freshly served food.
We like a holiday to look forward in the late winter early spring and we have found something special at Pestana Promenade where we can relax doing what we want to do when we want to do it....
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Dear Guest,
Thank you for your continued loyalty towards Pestana Promenade, it is very pleasing to learn that this is your third stay with us, especially because we only open three years ago.
I am delighted to learn that you once again have been impressed with the quality of our hotel and services. Your gracious comments will serve as an...
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