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Pestana Palace Hotel & National Monument

5.0 of 5
Rua Jau 54, Lisbon 1300-314, Portugal
Hotel amenities
Pestana Palace Hotel & National Monument
Ranked #8 of 217 hotels in Lisbon
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520 reviews from our community

Traveller rating
    386
    98
    27
    7
    2
See reviews for
Families
83
 
Couples
204
 
Solo
22
 
Business
97
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Kiev, Ukraine
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 11 May 2013

First of all would like to mention that this review will be very long while very descriptive and detailed as form my perspective this great hotel 100% deserves it. We stayed for 3 nights in April during the trip dedicated to our Wedding Anniversary. Usually, it takes us long time to find proper hotel for such special occasion while it... More

Was this review helpful? Yes 1
podgorica
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 8 May 2013

I stay in Lisbon with my wife as a tourists. Pestana Palace is a great hotel. Located in a quiet and trees surrounded part of the Lisbon. Very close to the Belem and the river Tejo. The hotel is a blend of classic and modern. The salons are a real fairytale and they will make you feel like in medieval.... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 7 May 2013

As we travel a lot, our expectations for this hotel were very high. Unfortunately we were a little bit disappointed when we arrived, because only upon arrival we realised that the majority of the rooms were in a seperate building next to the Palace building. Only suites are in the main building! We had booked a superior category as we... More

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Belo Horizonte, MG
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

I stayed four days at Pestana Palace last April. The hotel is gorgeous, elegant, wonderful swimming pool an Spa. But what really called my attention was the extraordinary team that work there, It was really a pleasure to stay there

Was this review helpful? Yes 1
Malibu, California
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 6 May 2013

If you want to visit this old building, have a drink in the bar but I would suggest a stay somewhere else. It was a major disappointment. My urgent request at checkin had to be followed up on 3 times, no currency change to break a 20 euro was available at checkout, other than a bath phone, the room was... More

Was this review helpful? Yes 1
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 May 2013 via mobile

the room was ok, though there is no heating in the floor. The beds are too hard for my liking. But the staff is faboulous, and the food was very good. The bartender is in a class of his own, and makes some fantastic drinks (though at a fantastic price one might add). Tried the drycleaning and my jacket came... More

Was this review helpful? Yes 1
Porto, Portugal
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 May 2013

Excelent hotel, excelent staff, very quiet and peaceful hotel, parking should be free to people staying at hotel beverages should be served near the spa and the swimming pool even before summer time marvellous and relaxing gardens a building with an history - great attitude from Pestana to mantain alive the history of this family and this house

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 30 April 2013

Great Hotel with a long history. The main old building is in great shape and the newly built extensions perfectly blend in into the "royal garden". The outside pool area is a master piece and the indoor pool is what you expect as a business traveller to do your laps. The service from Check In, Porter, Breakfast, Gym, Concierge staff... More

Was this review helpful? Yes 1
Fort Lauderdale, Florida, United States
Top Contributor
103 reviews 103 reviews
7 hotel reviews
Reviews in 32 cities Reviews in 32 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 29 April 2013

I am still here at the palce and words can not tell you how fantastic this palace hotel is. Everything is five stars to the staff, service , gardens, rooms and breakfast buffet. Its in a nice area. Special thanks to Marie at check in and to Rui the shuttle driver to different sites and the best porter. Thank you... More

Was this review helpful? Yes 1
Canberra
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 April 2013

This hotel really is in an old palace and while the accommodation is in new wings (which is probably a good thing) the ambience of the old palace is there to be enjoyed when dining even just for breakfast. Further the staff are friendly and helpful and our four nights there were memorable. While it is a taxi ride away... More

Was this review helpful? Yes 2
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Additional Information about Pestana Palace Hotel & National Monument

Also Known As:
Pestana Palace Lisbon
Hotel Pestana Palace
Address: Rua Jau 54, Lisbon 1300-314, Portugal
Region: Portugal > Estremadura > Lisbon
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Lisbon
#2 Business Hotels in Lisbon
#2 Family Hotels in Lisbon
#8 Luxury Hotels in Lisbon
Price range (per night): 198 AUD - 340 AUD
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Pestana Palace Hotel & National Monument, member of the "The Leading Hotels of the World", is a 5 star hotel in a 19th century palace located in the city of Lisbon, and its gardens, with a variety of plants and subtropical trees, are classified as "National Monument". ... more   less 
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Pestana Palace Hotel & National Monument
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