Do not hesitate to stay here, just have your expectations set properly before arriving. It is a very nice hotel with decent amenities & a staff that is willing to bend over backwards to make sure you have the perfect stay. Duarte @ the front desk was invaluable, assisting with various taxis, bookings & requests, all with a smile. Marco,... More

We were disappointed by the hotel. aircon was not working in the room, outside pool is tiny, the interior pool, sauna and haman are dirty.... and the breakfast is not that great neither, you would expect a 4 star hotel to be better taken care of.At the end of the day, you pay for a 4 star but barely get... More

We had a nice room, with a sea view. Nothing very fancy, just pleasant. I liked the pool with great view over the ocean. Easy 15 minute walk into town. The service was really very good and so was the restaurant. More

The location of the hotrel is very nice, overlooking a bay and not to far by foot into the city (20 minutes). Pool looks great and is well integrated in the scenery. But the hotel seemed tired and a little boring. Rooms are very standard for tourist holiday hotels - nothing special. We had a room on the back side... More

We stayed for two weeks in this hotel and we were very happy we choose it. The room had a excellent view (pool, sea, Monte Brasil), the location was perfect (quiet, two markets near by, two bars also, city center - a 20 min walk, the beach under it), the room it self was comfortable, the service was also great.... More

We stay only one night, after being 3 nights in a terrible room in "Casa do Pombal" and what a great time we had! The room was very good, with a beautiful view to Monte Brasil and to the incredible sea of the Açores. A good balcony to relax and read a book and feel the breeze. The outdoor swiming-pool... More

My husband and I spent our 10 year anniversary here. We bought the romance package which included a suite, couples massage, spa facilities, and romanitc dinner for 2. The messages we great!! For dinner they were supposed to bring dinner to the room but gace us the option of dining in the restaurant. We opted for the restaurant due to... More

We stayed there in late July. What a beautiful hotel. Location is a bit far from town - but a short walk to Adega Lusitania - the best restaurant in Angra. Great rooms, and very nice people who work there. More

I travelled to the Terceira Island on my own (as a choice) and hesitated a long time between CARACOL HOTEL and TERCEIRA MAR (actually both hotels are 500 meters from each other). As I am also testing hotels for a group of people coming in a few months here, I decided to stay in both, therefore you might as well... More