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Sheraton Algarve Hotel

5.0 of 5
Praia Da Felesia, Apartado P.O. Box 644, Albufeira 8200-909, Portugal
Hotel amenities
Sheraton Algarve Hotel
Ranked #6 of 168 hotels in Albufeira
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547 reviews from our community

Traveller rating
    317
    137
    55
    24
    14
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Families
192
 
Couples
213
 
Solo
12
 
Business
18
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Califon, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 24 May 2013 NEW

My husband and 2 year old daughter just got back from the Sheraton Algarve after spending a whole week there. I have to say that this was one of the best vacations we have ever gone on. The hotel is beautiful, large, and spacious with a variety of fantastic pools to visit. The food at the restaurant was excellent. The... More

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twix gatwick and heathrow
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

Now here is a perfect example of excellent Management, so good that we are sharing it. We had a small problem on arrival which (out of character) we felt should be reported. The response from senior management was immmedidite, warm and personal. Problem aired, problem solved, everyone happy. And what do we think of the Hotel ? Unquestionably worthy of... More

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Florham Park, New Jersey
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

As other reviews have stated, the only drawback to this resort is the trek to get to the beach. But after the 1st time, it's no big deal and well worth it because the beach is breathtaking. I can see it being a bit of a chore for families with very young children. The location of the hotel is great... More

Was this review helpful? Yes 1
See 3 more reviews by GPBucket for Albufeira
Paris, France
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

We stayed in early March with our 3-year old, hoping to relax and enjoy some sun. We were positively surprised by the location (beautiful beach surroundings) and by the service (impeccable at the beach and beach restaurant). The clients and families were also homogeneous in their style, despite the different nationalities. Our son had a great time and we were... More

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pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review
21 May 2013

Dear Guest, We highly appreciate your feedback and we are happy to acknowledge how much you have enjoyed your stay with us. Thank you for letting us know how impressed you were with the service provided, as well as the Beach facilities. Your remarks were worth of our best attention and we would like to thank you for taking the... More

Beverley, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 15 May 2013

We stayed for 1 week with friends. Both us families had 1 infant each. I felt it to be an excellent hotel for families. They have many pools, private beach, nice surroundings to go for walk. the staff were very nice and were always there to help. FEW NEGATIVE points would be high charge for wi-fi, Very expensive food specially... More

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pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review
21 May 2013

Dear Guest, We are happy to learn you had a wonderful time at our Hotel and Resort and we appreciate your kind words about the Resort facilities and our associates friendliness and helpfulness. The points raised were worth of our best attention and we are thankful for your time to bring this to our consideration. Please accept our sincerest apologies... More

Birmingham, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 May 2013 via mobile

Excellent hotel but management need to take stock & look after their customers in small ways.charging almost 4 euro for a small bottle water & almost 50 euro for wifi is excessive!there is also no pool or garden bar service & the deli is often closed therefore residents have to walk a fair way to the supermarket.we have experienced a... More

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pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review
16 May 2013

Dear Guest, Although we regret to learn that our Resort hasn’t fully met your expectations, we genuinely appreciate your feedback, as it gives us the opportunity to follow up on your experience and to ensure our service is up to our usual standards. Your remarks were worth of our best attention and we would like to thank you for taking... More

Spain
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 7 May 2013

When you stay at a Sheraton property you set some expectations before travelling to the destination and the Sheraton Algarve fullfilled them ALL. We enjoyed a 04 day break in the Algarve last week and we stayed 02 nights at this property. Public areas are so well taken care of, stunning! We relaxed at one of the pools where you... More

Was this review helpful? Yes 2
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review
9 May 2013

Dear Guest, We are very happy to acknowledge that you have enjoyed your recent stay with us and that everything was up to your expectations. Thank you for letting us know how impressed you were with the Resort grounds, swimming pools and beach facilities, as well as the breakfast service and room provided. We are grateful for your suggestion and... More

Senior Contributor
39 reviews 39 reviews
6 hotel reviews
Reviews in 29 cities Reviews in 29 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 May 2013 via mobile

Following a very successful sales meeting here my wife and I have stayed at this hotel for over 10 years now and have never been disappointed - until now. No doubt the location is fantastic. Our room was good and the sea view was as promised. BUT - and for us this is a BIG but - there has obviously... More

Was this review helpful? Yes 4
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review
8 May 2013

Dear Guest, At Starwood properties we are continuously looking to improve our services, having therefore, appreciated the time you took to share your feedback with us. Your comments are of great value to us and will contribute to improve our overall services and an exclusive enjoyment to our guest’s. We regret to learn that overall we did not meet your... More

Paris, France
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed 30 April 2013

We spend 3 nights at the Sheraton Algarve in April. Overall I would say quite a mixed experience. What we really liked: * the beach located below the spectacular sand cliffs is one of the most scenic and nicest beaches we have been in Europe. Truly great location. * the Pine Cliffs resort grounds including the hotel pools and lawn... More

Was this review helpful? Yes 1
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review
2 May 2013

Dear Guest, Thank you for the time to share your feedback on Tripadvisor . While we regret to learn that we didn´t met your expectations, for what we would like to present our apologies, we genuinely appreciate your feedback as it gives us the opportunity to follow up on your experience and to ensure our service is up to our... More

Toronto
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 29 April 2013

The hotel ground is excellent and well maintained, the staff are helpful and friendly. Everything is done exceptionally well. The hotel is sitting on the cliff right at the beach, there is an elevator to take the guest down to the beach. The Algarve coast is just beautiful! This is a luxury resort, and some stuff are pricy. The taxi... More

Was this review helpful? Yes 2
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review
2 May 2013

Dear Guest, We are very thankful for the time you took to share your kind words on Tripadvisor. Your comments on the service received are highly appreciated and we are pleased to learn that you have enjoyed the Resort location and the elevator to the beach. We look forward to welcome you to our Hotel and Resort. Kindest Regards, Guest... More

 
 
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Additional Information about Sheraton Algarve Hotel

Also Known As:
Pine Cliffs
Sheraton Albufeira
Sheraton Algarve
Albufeira Sheraton
Sheraton Algarve Hotel Albufeira, Portugal
Address: Praia Da Felesia, Apartado P.O. Box 644, Albufeira 8200-909, Portugal
Region: Portugal > Algarve > Albufeira
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Albufeira
#2 On the Beach Hotels in Albufeira
#5 Luxury Hotels in Albufeira
#17 Family Hotels in Albufeira
Price range (per night): $190 - $510
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Sheraton Algarve, a Luxury Collection Hotel in Southern Portugal (voted Best Family Resort 2010), stands proudly on a cliff-top surrounded by pine trees and overlooks miles of unspoiled beaches. It offers a vast range of lifestyle experiences ranging from a 9-hole Golf Course, Tennis Courts & Academy, swimming pools, health clubs, 7,000sqm children’s club, an array of restaurants and bars as well as private beach access by panoramic lift. ... more   less 
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Sheraton Algarve Hotel
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