Do not go anywhere near this place!! My brother is disabled and we had travelled a very long way to get there, we installed my brother on the bed with a coffee but when my sister in law went to sit on her bed she moved the pillow and there was a DEAD MOUSE under the pillow!! The place should... More

The hotel itself is not bad, but the owner, Monika, is a piece of work! She is very rude and in the weeks leading up to our stay I called several times with a few polite questions and she was rude and abrupt (this of course, after my card had been charged). During my last call, she actually hung up... More

I booked a single room for 2 nights the end of Oct 2010 on July 1, 2010 and Parkhotel Hasselt charged my card that day. I had to cancel my trip, so I canceled my reservation August 5 and I have not yet received my refund after several calls and many emails and faxes with banking info. Monika, the owner,... More

Nice Hotel, but don't book ! The Hotel is clean the breakfast sufficient for a buffet, Don't book, although they state money refunded if proper notice given, it isn't and they also put the payment through twice on your credit card and then when chased for refund they won't take your calls

We've booked this hotel for a trip to Hasselt. Reservation e-mail said that room was garantueed till 6 p.m. When we arrived at 5.15 p.m. they had already given our room to other people, because they thought that we wouldn't be coming! So we had to find another hotel the same evening, because of that we arrived late at our... More