Stayed here in March for a Taekwondo tournament (Most of the team stayed across the road due to being a bit cheaper). Room was nice, clean and satisfied my wife, which was top priority because,as most husbands probably find, if the female half is not happy with the room it can ruin a trip.
My one issue was the Sofa...
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Dear Guest
First of all thank you for staying with us and taking the time to write a comment on our hotel and so share your experience with other visitors of this site.
These comments are very useful to me and my entire staff but they also encourage other travellers to choose our hotels.
Customers' satisfaction is our prime concern...
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This hotel is within walking distance to downtown and old town Hasselt, a little town one hour away from Brussels and Antwerp. The receptionist was friendly and helpul upon check in. We had requested a quiet room away from the elevator. What we got was a room directly opposite the elevator and directly facing a very busy street!!! We arrived...
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Dear Guest
thank you for taking the time to write a review on your stay with us. It is always nice to read that guests were satisfied by the service we provide. However I am sorry to read that you did not get the requested room. Next time you should really discuss it with the receptionist. If we have rooms...
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I've stayed a few times at the Holiday Inn at Express in Hasselt and also the Holiday Inn just a short walk away. I am never disappointed with the Holiday Inn Express - from the cleanliness of the rooms to the welcoming charms of the hotel staff from reception, breakfast room, bar area and housekeeping. Will be back!
Dear guests,
Thank you so much for taking the time to write a review on your stay in our hotel.
It is always nice to read that guests were satisfied by the service provided by the hotel.
This is also a motivation towards our staff that they are doing a good job but also an inspiration towards other guests when...
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Location: Very central. Easy to reach by car. Easy to walk downtown to the city center.
Service: Okay and fine. Just what you expect in a Holiday Inn Express.
Room: Okay but nothing to write home about.
Fitness Center: Does not exist. Go for a run in Hasselt. It is very beautiful.
Internet: You've got free Wlan in the lobby...
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Dear Guest
First of all we want to thank you for taking the time to write a review on your stay with us.
It is always great to read that guests were satisfied with the service the hotel provides.
Like you stated it is an Express hotel just what you need when you are on the move, but still with...
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I stayed here for 2 nights to watch Chelsea play Genk.
The hotel is in a good location and very close to bus and train stations.
The hotel is very clean and nicely decorated, basically just your standard holiday inn express.
Breakfast was poor, was just cereal, rolls, cheese etc
I would stay here again if I was coming for...
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Dear Guest
thank your for taking the time to write a review on your stay with us.
It is always nice to read that guests were satisfied by the service this hotel provides and by the good location wich is very important aswell.
Sorry to hear that you find the breakfast rather poor but unfortunatelly this is a basic breakfast...
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Was attending a football match in Genk which had no hotels available so decided to stay in Hasselt. First class customer service from the duty manager who knew we were leaving early and had the excellent breakfast laid out 10 mins before official start time. Room and bathroom spotless and breakfast varied to suit all tastes/diets. Very good value for...
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Dear Guest
Thank you for taking the time to write a report on your stay with us. We appreciate this very much. Thank you for letting us know that you had a great experience with us.
Beste regards,
Peter Crauwels
General Manager
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The hotel was alright and I would rate it higher, probably average, if I hadn't discovered bed bug bites all over my hands and back about a week after I stayed in this hotel during the Jenever festival. It sort of grosses me out even thinking about it. It was one of the rooms with a double bed on the...
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Dear Guest
I am sorry to read that you had a bad service experience when staying with us.
Your review got my immediate attention and I did not hesitate to check the total fifth floor. I contacted a special firm who are in place to do these inspections. However they did not find any buggs. All the other rooms on...
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I stayed in the hotel only one night, as I was on a short citytrip in Hasselt with a friend. Room was very clean with 2 separate beds, you can also ask for a double bed. Breakfast is complementary and had enough choice for this kind of hotel.
Dear Guest
thank you for taking the time to write a report on your stay with us.
It is always nice to read that our guests were satisfied with the service this hotel provides, the location and the accomodation in particular.
We certainly hope to welcome you again on a next trip to Hasselt.
Kind regards
Peter Crauwels
general Manager
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Spent here 2 nights in business. The hotel was not luxus, but it contained all things I needed. The water kettle for tea and coffee was excellent, I love drinking a cup of hot tea right after waking up! Breakfast was quite simple but ok. Staff was friendly and the overall atmosphere was relaxed. Comfortable beds. Good location near the...
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Dear guest
thank you for taking the time and write a review on your stay with us.
Holiday Inn Express is indeed a hotel that offers everything you need when you are on the move. The breakfast is always offered free and that is really a positiv point.
Thank you for mentioning that our staff was friendly and that you...
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Interesting town with some nice restaurants close to this hotel. We were on our way to Tongeren for the Sunday market and just needed a bed for the night. Fulfilled that - was comfortable and close to the centre of town. No complaints about anything except the parking was a bit of a pain; We parked on the street and...
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Dear Guest
thank you very much for you valuable comment on our hotel.
It will surely inspire others to visit our hotel when they are on the road like you did but it also descripes that the hotel ideally located and that Hasselt is a very nice and cosy city not just for a stop over but also recommended to...
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