The Hotel - Brussels (Belgium): See 264 Reviews and 134 Photos

Address: 38, Boulevard de Waterloo | Brussels, Brussels 1000, Belgium

Phone Number:

Region: Belgium > Brussels

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access

Hotel Style:

Ranked #42 of 189 hotels in Brussels

Price range (per night): $128 - $295

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.What's more, The Hotel is upgrading its rooms and services to change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services that get better every time you visit. ... more less

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Sebvgb

1 review

“A real treat!”

Reviewed 22 May 2013 NEW

We stayed in a Deluxe room on the 23rd floor with a magnificent view of the city. The room was spectacular. Contemporary, very high end and everything in 'fashion' theme. On the same level there is a large fitness area and a small but cosy Spa. We especially enjoyed the great service (one bartender in particular was just amazing) and... More

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John A

Boston, Massachusetts

2 reviews

“Great look, lacking practical necessities”

Reviewed 20 May 2013 NEW

This new hotel has a great location, near the Sablon, and only a 15 minute walk to the Grand Place. The rooms on upper floors have great views. Large windows and window seat is a nice touch. Modern minimalist design from lobbies to hallways to rooms is consistently high style and elegant. Bed is one of the best I've enjoyed... More

Dear John, Thank you for your very helpful feedback. You are mentioning some things that we already discussed internally and are planning to set-up, but you also provided us new elements definitely worth looking into! Our General Manager Johan Joris will get in touch with you personally for a follow-up. Kindest Regards, Kelly Wouters DotCom Manager The Hotel. Brussels More

Alidk

Malahide, Ireland

Senior Reviewer

7 reviews

5 hotel reviews

Reviews in 6 cities

7 helpful votes

“Amazing”

We had an amazing 3 night stay in The Hotel. Our deluxe room on the 24th floor was luxurious and had a fantastic view of the city. Access to the Panorama room is a real treat as you can help yourself to all the free wine, champagne, beers, soft drinks and yummy snacks you could want. Staff were friendly and... More

Dear Alidk, So nice to read you will return, we already look forward welcoming you again! Kindest Regards, Kelly Wouters DotCom Manager The Hotel. Brussels More

dragon_girl67

Podgorica

10 reviews

7 hotel reviews

11 helpful votes

“Rooms just look great, service is still equally disappointing”

This was I believe my 6th stay at this hotel, either on business or with friends. I used to stay in it even before,sometimes even for more than a week at a time, when it was still The Hilton, with large and dilapidated rooms and rather bad service. Now, when it is The Hotel, unfortunately it seems that, apart from... More

Dear dragon_girl67, I'm really sad to read that we disappointed you, and I truly hope you are willing to give us a chance to make it up to you. I would really appreciate it if you could send me an e-mail via kelly.wouters@thehotel.be with your contact details and propose me a time that would be convenient for you so I... More

Sjurontour

Amsterdam, The Netherlands

Top Contributor

63 reviews

43 hotel reviews

Reviews in 22 cities

18 helpful votes

“The Hotel - WHAT A HOTEL!”

Reviewed 18 May 2013 NEW

I was really impressed with the renewed hotel! The rooms are stunning with wonderful beds, fabulous bathrooms, lovely view from the breakfast room on the 26th floor and the temporary reception is also lovely! I am sure that this will become one of the top three hotels in Brussels when it is ready!

See 8 more reviews by Sjurontour for Brussels

Dear Sjurontour, Thank you very much! We hope of course that your prediction about The Hotel becoming one of the top 3 hotels in Brussels comes true, and that you will visit us again ;-) Kindest Regards, Kelly Wouters DotCom Manager The Hotel. Brussels More

Dragana K

Prague, Czech Republic

Reviews in 2 cities

1 helpful vote

“So good”

Reviewed 17 May 2013

I was stay in "The Hotel" one nightie and was amazing.The room are beautiful, as well as a friendly staff in hotel. The best view in city. I love it. That are under reconstruction now. I believe when they finish will be the best city hotel.

Dear Dragana K, Thank you so much for your 5 star rating, and your kind words. We appreciate that very much! Kindest Regards, Kelly Wouters DotCom Manager The Hotel. Brussels More

Andrew N

Manchester, United Kingdom

“Fantastic Hotel, well recommended”

Reviewed 13 May 2013

As a regular visiter to Brussels for business, I discovered The Hotel whilst looking for somewhere a bit different to stay. After stumbling on their website I was very impressed and at a great price too. I booked my stay and was not disappointed upon arrival. My room was new superior room and was just beautiful. It was a perfect... More

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Dear Andrew, Thank you very much for your excellent recommendation! Your review mentions exactly what we are aiming for, so it was really a pleasure for us to read your comments! Please don't hesitate to get in touch with me directly via kelly.wouters@thehotel.be when you would stay with us again so I can make your next stay extra special! Kindest... More

AndyDrewPalmer

Barnsley, United Kingdom

9 reviews

Reviews in 9 cities

15 helpful votes

“Much more than we were expecting.”

My wife and I took a short city break to Brussels in early May 2013 and stayed at The Hotel. It is true that they're renovating some areas, but it in no way affected our stay – in fact, I didn't see or hear much at all. The price we paid for our package through ebookers – hotel and flights... More

Dear AndyDrewPalmer, Thank you so much for your review, but also for your recommendations about what to see and do in Brussels. I'm sure this will help other travelers interested in visiting Brussels! Hopefully we may welcome you again one day. Kindest Regards, Kelly Wouters DotCom Manager The Hotel. Brussels More

Banker361

Johannesburg, South Africa

Senior Contributor

21 reviews

Reviews in 3 cities

5 helpful votes

“Great experience”

Reviewed 10 May 2013

The Hotel is centrally located taking 15 minutes by foot to the Grand Place (€8 by taxi) or five minutes from designer name shopping. Some renovation was taking place in the lobby. The views from the room are worth the stay as are the views from the restaurant on the 26th floor. The rooms are very modern with all the... More

JoNo19

Oakland, California

“Beautiful hotel with amazing customer service!”

Reviewed 8 May 2013

I was doing a tour of Europe alone and ended up in Brussels. A friend recommended I stay here so that I felt comfortable (I had been traveling for a month) and it was AMAZING. So Beautiful and the manager, Saad, really made sure everything was perfect for my stay. The staff was friendly, the views were beautiful and the... More

Dear JoNo19, Many thanks for your great review and kind words. I appreciate this very much. It was a pleasure to meet you, and I really hope you will be staying with us again! Best regards, Saad Boumraya Senior Duty Manager The Hotel. Brussels More

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The Hotel - Brussels

The Hotel - Brussels

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