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Ibis Brussels off Grand Place

3.0 of 5
Grasmarkt 100 | Rue du Marché aux Herbes 100, Brussels, Brussels 1000, Belgium
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Ibis Brussels off Grand Place
Ranked #46 of 189 hotels in Brussels
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835 reviews from our community

Traveller rating
    137
    438
    199
    44
    17
See reviews for
Families
162
 
Couples
293
 
Solo
120
 
Business
167
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 14 May 2013 NEW

The usually ibis as you would expect. Simple rooms but very clean. The thing that sold us was the location. The hotel is based just behind the Grand Place (the central square), all the main attractions are within walking distance. We stayed for 3 nights and didn't have to get local transport anywhere even though we were out all 3... More

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Sao Paulo, SP
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 of 5 stars Reviewed 13 May 2013 NEW

Location can't be better: a block away from the Grand Place, many restaurants around the hotel, a big parking lot right beside it, metro station at the back of the building, but... From our perspective three negative points: (1) the mattress was umconfortable, so we didn't sleep well, (2) the walls must be thin because the room was very noisy... More

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Laurence B, Directeur général at Ibis Brussels off Grand Place, responded to this review
14 May 2013

Good afternoon We would like to thank you for your comment and your feedback of your stay with us. Regarding the problems you had in the room, we must say that we have new beds in our hotels, which are tested by a large public. Of course everybody has his preferences and it's clear that we respect your opinion. In... More

London, United Kingdom
1 review
1 of 5 stars Reviewed 13 May 2013 NEW

Not good for business travel. Noisy at night - from outside in the street and in hotel corridors. Staff on reception put phone call through to my room which wasn't for me at 12:30am and let it ring for long enough to wake me up. No apologies. Expensive and very mediocre breakfast. Room doors don't close properly. Lift works intermittently.... More

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Laurence B, Directeur général at Ibis Brussels off Grand Place, responded to this review
14 May 2013

Good afternoon, First of all we're sorry that your stay didn't meet your expectations. Concerning the phone call you received at 12h15, our receptionist made a mistake by dialing the wrong room , therefore our sincerest apologies. You called back to the reception and they surely did apologize to you. When you came to the reception the morning after you... More

Athens, Greece
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 May 2013 NEW

superb location, ask for the spacious triple rooms, fantastic view, very quiet, sometimes too crowded, nice breakfast, good value, air-conditioning not working (could be a problem on summer months), public transportation very close

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

Laurence B, Directeur général at Ibis Brussels off Grand Place, responded to this review
14 May 2013

Good afternoon, We're glad to hear that you were satisfied about your stay and about Brussels. About the room temperature we must say that the system of the aircondtioning has to keep the room on a constant temperature between 19 and 22 degrees. The system depends as well from the outside temperature which in Belgium unfortunately can change every day... More

Bakersfield, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 May 2013

Next to a local train station. In front of the Belgian Frit'n Toast, a few steps from beautiful gardens and Pierre Marcolini. At the tip of the Grand Place. The hotel itself is far from lonely, and while the rooms may be small they are not lacking in being clean or comfortable. Wifi is free and good. To be honest,... More

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Laurence B, Directeur général at Ibis Brussels off Grand Place, responded to this review
14 May 2013

Good afternoon We appreciate your comments on our hotel and we would like to thank you for your positive feedback. It's true that the location of our hotel is exceptionnaly good and ideal to visit Brussels. We hope to welcome you, your friends or relatives one day again in our hotel. Best regards More

Guernsey, United Kingdom
1 review
5 of 5 stars Reviewed 9 May 2013

I wanted to travel through Channel tunnel so took eurostar fantastic everything so simple on time clean carrages fantistic staff The Hotel could not be in a better place and again fantastic staff and nothing to much trouble for them, rooms , food good

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Review collected in partnership with Accorhotels.com

Laurence B, Directeur général at Ibis Brussels off Grand Place, responded to this review
14 May 2013

Good afternoon Thank for your postivie feedback on your stay with us. We hope to see you soon agin in one of our Ibis hotels. Best regards More

Top Contributor
65 reviews 65 reviews
63 hotel reviews
Reviews in 60 cities Reviews in 60 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 8 May 2013

We chose this hotel for its location - between the central train station and Grand Place. We were more than pleased with the hotel - the staff was friendly, and the room, very clean and comfortable. We did not purchase the breakfast which we thought was pricey, considering we are not big breakfast eaters. There is an endless choice of... More

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Laurence B, Directeur général at Ibis Brussels off Grand Place, responded to this review
14 May 2013

Good afternoon, It's always a pleasure to hear such great comments from our guests. This will boost our teams a lot to provide the best possible service. Thank you very much and hopefully we'll see you soon again. Best regards More

Bolton
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 May 2013

We were on a business trip in March and this hotel was recommended to us, location was perfect for our visit and was also very close to the Grand Place in Brussels. The service and level of accommodation was very good, slightly expensive if you are on holiday though, but you are in Brussels and the cost comes with the... More

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Laurence B, Directeur général at Ibis Brussels off Grand Place, responded to this review
14 May 2013

Good afternoon, We very much appreciate your comments regarding your stay at the ibis Brussels Off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

california
Top Contributor
70 reviews 70 reviews
65 hotel reviews
Reviews in 62 cities Reviews in 62 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 7 May 2013

What a great location! It is a short walk from Grand Place and Brussel Central Train Station and at the end of a main shopping street. At the other end of the shopping street is a wonderful seafood store where they also sell cooked items - Nordzee (not the same as "Nordsee" found througout Europe) is worth seeking out. A... More

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Laurence B, Directeur général at Ibis Brussels off Grand Place, responded to this review
14 May 2013

Good afternoon We would like to thank you for your positive feedback and your hints for other guests. We will share your comments with our team and hope to see you soon in one of our Ibis hotels. Best regards More

Brighton, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 April 2013

We arrived without a booking to find that there were no rooms free. The member of staff behind the desk was so helpful and called up a few other hotels to see if they had rooms, and provided me with a map and directions to get there. We returned to ibis a couple of days later and stayed fr two... More

Was this review helpful? Yes 1
See 2 more reviews by Elizabeth B for Brussels
Laurence B, Directeur général at Ibis Brussels off Grand Place, responded to this review
3 May 2013

Good afternoon, We very much appreciate your comments regarding your stay at the ibis Brussels Off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Central station(24)
  • Good value(10)
  • Excellent location(9)
  • Very good(6)
  • Very small(5)
  • Car park(5)
  • Train station(4)
  • Hotel chains(4)
  • Friendly and helpful(3)

Additional Information about Ibis Brussels off Grand Place

Address: Grasmarkt 100 | Rue du Marché aux Herbes 100, Brussels, Brussels 1000, Belgium
Phone Number:
Region: Belgium > Brussels
Amenities:
Wheelchair access
Hotel Style:
#27 Family Hotels in Brussels
Price range (per night): $92 - $222
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
With a top location at the Grand Place and the historical center of Brussels, the Ibis Brussels Off Grand'Place offers a direct access towards the international airport and the railway station. Metro, the Congress Palace, the main shopping areas and the cultural district are only a few meters away. With 184 air-conditioned and modern rooms, a pleasant bar, free wifi access and a public parking, this completely non smoking hotel is the ideal place to book for your business and leisure purposes. ... more   less 
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Also Known As:
Ibis Brussels Off Grand Place Hotel
Ibis Brussels Off Grand Place Hotel Brussels
Accor Brussels Off Grand Place
Ibis Brussels

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Ibis Brussels off Grand Place
See lowest price for your stay* (from Booking.com, Expedia.com, Hotels.com, and 7 more)
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Show Prices