I can only report on the room I had. Small is the word... no room to walk at end of bed! Curtains didn't block out lights and street outside was noisy. Wardrobe light was stuck on. Sink cracked... five star? Well not here. 20 euros for internet access.

Was really looking forward to my stay here which is billed as one of the nicest hotels in Europe. Problems began with check-in. Had requested early check in if possible when reserving months before, but in fact room was not ready until 4 pm which made for a disjointed day as i was told room was almost ready a few... More

The hotel's location is almost perfect, rooms are clean and comfortable, check-in process went smooth, club lounge is very comfortable (but lacks electric sockets). The request for the room on the upper floors was met. However, there are details that really spoil the impression: noone helped us with the luggage, water pressure and temperature in a shower are unpredictable, breakfast... More

The location of the hotel is great. Next to the central station and next to one of the channels. It is also up to date. Key reason why i would not go back anymore is the very small sized rooms (particularly when you are two). The walls are also not very thick so you could get worken up by people... More

stayed for 2 nights. the hotel is perfectly located at the heart of the city. 10 min. walk from the central station. 2 min walk from a tram station and a short walk from the "red lights district". many resturants and shops nearby. rooms are nice and clean. breakfast is very good. very freindly staff.

The hotel is in a historic building that has been updated. It's within a 20 minutes walk of all major attractions. My favorite part was the beds. They are delightful! The pillows are fluffy and high quality and the mattresses are plush and so comfortable. There was some noise in the room from the street but that's to be expected... More

We arrived early (11:00am) check in is not until 3:00pm. The young man at the desk checked and our room was ready (or at least a room was ready). So we were allowed to check in. The bellman was very helpful. He brought our bags to the room, he also had a handful of brochures on local events and attractions... More

Just spent 3 nights here. the location was great. it is near central station so everywhere is accessible within minutes. Walking distance to shopping, Dam square, and some good restaurants. The staff are very friendly and helpful. Breakfast was very good. Would stay here again.

We stayed here for two nights while we were in Amsterdam and were quite pleased. The concierge were wonderful and very helpful with getting us into our room as well as directing us to different places around the city. It was very close to the Central station and close to many restaurants and shopping. It was also a short walk... More