I can't express how disappointed we were with our apartment. Upon entering the building it stank of tobacco smoke and the carpets were filthy. We had a very steep climb up four flights of stairs with our luggage which would be impossible and dangerous for anyone who might have mobility issues or children. The apartment itself was run down with... More

Summary -Ground floor promised but not delivered. Replacement provided, again first floor. Unapologetic and denied responsibility. -heating turned off and insisted it is normal in NL for heat to be turned off. You are from a warm country, we don’t call this cold weather. (September 23 2012) I reserved their apartment for the dates of 23-28 Sep 2012. I have... More

This is a company that has rooms and fully-furnished apartaments. I rented one 2-bedroom furnished apartment for reasons of business travel for one month, but I'd like more space because I took my family (wife and 2 children). The location is very good and close to central station and the city center. The apartment is basically equipped with what is... More

It is unfortunate that the keys and money collection is administered by the Town House Hotel at the address given by the apartments - they do themselves a great dis-service! After a 20 minute walk from the hotel - where we were expected to go for breakfast, wee found the entrance to the apartments - a door next to a... More

We planned to stay with my girl friend in this hotel for the weekend and here is what happened: We wanted to check in at 12pm and were told told to come back around 3 or 4pm as the room was not ready (hum...). We kind of figured out that that there was something wrong in the air. Anyways...we came... More

Nice,clean apartment overlooking the railway station. This was no problem. It was nice to sit on the window ledge watching the world go by. We were in aprtment no 50 and the stairs could be a problem for anyone with difficulties as no lift available. All ameniteis were provided even to the washing up liquid. The apartment is in a... More

My husband and I, travelling together with a one year old child and her grandmother, booked a two room apartment at La Bergere for two nights so that we could attend a wedding in the centre of Maastricht. Our booking was confirmed at least 2 months ahead of our arrival. On the day we were to arrive, we received another... More

While staying here, I needed access to check my e-mail. They lent us a small laptop. Initially, I couldn't get the internet access to work, but I fiddled with the settings and got it working. While we were here, we learned that my father-in-law had unexpectedly passed away. We went to try to make an emergency call to the States... More

This hotel is really apartments and are furnished with the most up to date, modern furniture- flat screens too! Great service as well!