Sheraton Neue Schloss is located in a great location in the heart of the commercial district of Zurich, and also close to the lake, the center of town, and the central train station. Staff are great and service is quick and very friendly. However, the rooms are really small, and I have a pet hatred for hotel rooms that don't... More

Hi, We stayed for 1 night at the Sheraton Neues Schloss Hotel on a week-end break. The hotel was simply but nicely decorated. The room was very comfortable (we were upgraded to an executive room thanks to my Starwood Gold Status. The bed was very nice and we had a good night sleep. All the staff was really professional and... More

The hotel is rather small for a Sheraton but it is absolutely excellent. The staff gives you the experience that they really value you as a guest and are perfectly friendly and helpful all the time. We were upgraded to a Junior Sweet (as SPG Gold members) which was a absolutely nice perfectly clean room on the 5th floor. Therefore... More

I stayed at the Sheraton in February 2013 for several nights and loved this hotel. The staff could not have been more welcoming and friendly. They accommodated every request I made and went out of their way to be helpful including providing me with a meal in the lobby alcove when the restaurant wasn't open. The hotel itself is not... More

We stayed here on 3/10 to 3/12/13 in a large room on the 5th floor. It had a huge private terrace. My friends stayed on the 3rd floor and their room was smaller, but not too small. The hotel is very clean and well maintained. The room decor is modern and they are well appointed. The staff was very friendly... More

I recently stayed at the Sheraton Neues Schloss Hotel in Zurich while travelling on business. The greeting to the hotel was warm and friendly, and that atmosphere and attitude was displayed throughout. The rooms were on the small side, but contained everything one could need except, as many others have noted, an acceptably priced Internet connection. Beyond that, there was... More

We just stayed at this hotel, and we were very impressed! The hotel has a wonderful decor, incredibly friendly staff, and a great location right next to Lake Zurich, as well as close to the Stockerstrasse tram stop and the main train station. The hotel itself is a bit small, and so is the elevator, but it is very well... More

I chose this hotel because of its uber-central location, and in the cold January weather I was glad I did, because it's a quick walk to many amenities and attractions of central Zurich, and a stone's throw from the scenic lake. There are tram stations nearby with lines to take you in any direction, and riding the trams (with a... More

Great location to explore Zurich, pretty central to most attractions! Perfect being a stones throw from the lake. The buffet at this hotel was amazing, for a 4star hotel. Everything you need in the room, but disappointed that u had to pay for wifi!