The hotel was very close to main road of town centre. In the morning the hotel provides shuttle van service to drop us to the station and pick up service from station in the afternoon. The room was clean and up to my expectation. The food for breakfast was OK. It might be better if there were more fresh fruits.... More

Tschugge is a lovely, family run hotel. All the staff from the manager to the shuttle driver could not have been more courteous and obliging. Make sure you get a room with a balcony and a bath. We had to upgrade from a superior standard room as it was too small and we couldn't bear the thought of spending any... More

Stayed here while holidaying in zermatt. The hotel is located at the top of a hill and thus, some effort required to reach the hotel from the main street. The reception area is small but the staff was very friendly. There is a bar area in front of the hotel's reception area where one can chill out once the night... More

We stayed at 3 hotels in Switzerland and this was the best of the 3 It is what you imagine a traditional Swiss Hotel to be. Built in Swiss Chalet style, it is picturesque. The room was comfortable & spacious. The staff were really friendly and they went out of their way to accomodate my meal requirements (Lactose intolerent) The... More

Excellent Hotel, the service was terrific, felt like you were at home being pampered. Restaurant was superb. Views to die for. Family owned hotel that provides good old fashioned service with a smile.

Very very friendly and helpful staff; good food, room well cleaned, but a bit dated dated but not an issue. Only improvement suggested is a more frequent shuttle service - hotel is up a small hill from main train bus to tram - 7-10 min walk up - painful in ski boots, not a problem at all in street shoes.... More

Pricing : The price is the same if stay 1 night or 1 week Rooms : Although clean the rooms woudl need to be refreshed, you might have a nice view if you pay the price. The cleaning of the room is not acceptable, dirty sheets were not changed Bar : the bar is rather cosy, the beverage prices are... More

We thoroughly enjoyed our two-day stay at the Hotel Tschugge. The staff were friendly and attentive, the room was clean and comfortable, the bathroom had been recently renovated and was spotless, and the spa was a wonderful place to relax after a day on the slopes. The hotel (and our room) offered a spectacular view of Zermatt and the surrounding... More

We stayed 2 nights at the Hotel Tschugge as part of our Cosmos Train Tour of Switzerland. The hotel looks like a chalet. . It is up a hill and it is a hike to walk up to it. Our room was spacious with a good bathroom and had a balcony overlooking the town - very pretty. The hotel staff... More