Hemizeus has hospitality down to a science. Guests are helped with ease in English, German, French and Italian and permutations of all of the above. WiFi is free and worked in our room. The view from our room was breathtaking and we popped out every few minutes to take yet another shot of the Matterhorn. My husband was there to... More

I arrived in the evening and the hotel bus came and picked me up from the Station at 20:15 though they normally stop doing pick ups after 8pm. A cab would have been 30CHF and impossible to walk it (with skis). I had a large room for the first night and a mattress on the floor the 2nd night in... More

...the folks at Hemizeus unfortunately lack the extra bit of effort to make your stay outstanding rather than just good. - It took the receptionist a full day to find out the WiFi password for us - quite fatal if you did some ski rental and restaurant reservations online, and if you want to work a little bit. - The... More

We returned again for New Year's period, although we only had time for 2 nights. The owners remembered vivid details of us from our prior year visit. This focus on their guests really demonstrates their commitment to a great experience, more than the dollar signs. The room was right behind reception so there were a few noises during the day,... More

We just returned from a fabulous 5 night / 6 day winter vacation in Zermatt, staying at the Hemizeus. The Palazzo Family are wonderful people who take great care in ensuring you have a fabulous vacation. We enjoyed an amazing 4 course meal each night of our stay and took advantage of the excellent spa they have on site. Prior... More

Stayed here for 6 nights and arrived to helpful collection from station - then found we had a picture book view of Matterhorn from our room and balcony. Although a 15min walk from town centre it is well placed for Matterhorn gondola or for starting off on walks. Rooms are good size and comfortable, staff are friendly & helpful, meals... More

On June 2011, we stayed 2 nites there. Perfect Matterhorn view room - thanks for hotel arrangement. Worth the extra $ to ask for.. see attached pic we took from balcony. Prompt email response. Efficient hotel pickup/drop off services. Room is big enough and the restroom is very clean. Their spa has just broken on the day we stayed. So... More

Everybody was worried that we would not have enough snow this March! But Zermatt was fantastic and staying at the Hotel Hemizeus was a perfect place to rest. Their new Spa gave needed relieve after days of hard skiing and the food at the Restaurant which we take advantage of twice was delicious. What I liked the best was the... More

Family run hotel in spread over several buildings, fantastic views and a deeply quiet and peaceful location; 5 stars for sleep quality. I've stayed three times now, Aug '10, Oct '10 and again in Nov. '10 and will be sure to go back if I ski in Zermatt again. The walk into town takes about 20 minutes and the Matterhorn... More