Good four star hotel, particularly good food at dinner. Stayed here over Easter for a skiing trip, room touch small but had booked as a sole traveller. Very quiet room, very good four course dinner as part of the price. Slightly zany impression on the website does not, luckily, fully translate into reality- ie everything works and is good and... More

I did like the hotel! At the first sight it was more like - oh! a little bit crazy-too much of everything-how do I find my room?! But within a day everything got just perfect! The hotel is really bright, cheerful, with lots of colourful details in the rooms and common areas. Actually there are some rooms in more classic... More

Location is excellent close to the main street, the station, restaurants and retail and the Gorgengrat Express, one of the main lifts up the mountain.

Hotel Alex is a real family driven boutique hotel, in the center of Zermatt only steps away from the railway station and also from the Gornergrad Bahn which brings you directly to the ski slopes connected to the whole really great area. The families Perren and Hürliman are all day visible, available helpful and very kind. Entering the hotel and... More

Vacationing with friends in January at the hotel. It seemed to me, this hotel is very cozy and home to the atmosphere. The hotel is really well located. The hotel has a beautiful infinity pool and jacuzzi, it is open from 7 am until the evening, that's just a restaurant starts with 15.00. All services are: squash, tennis courts, large... More

This was our second stay at Hotel Alex in less than a year. After a weekend in Zermatt last March, we immediately booked the half-term break, and we've just returned this morning. Hotel Alex was just wonderful. We traveled with our two children, and the rooms were very large. The bedroom had a large bed and there was an additional... More

I stayed at this hotel for one week at the end of January with my husband, son and fiancee and daughter. We booked the trip through Inhgams travel company. This is the third hotel of a similar standard that we have stayed at in Zermatt. As the Alex was rated 51st out of the hotels in Zermatt I was apprehensive... More

We stayed here two nights as part of a group tour. The hotel is a very short walk from the train station. The lobby of the hotel is very charming and warm. The bar has several little nooks with different themes such as The Highlander, Cupid's Corner, and several others. The hotel is a bit of maze, you can tell... More

When you walk in to Hotel Alex you feel like you have come home. Large quiet rooms, and thick plaster walls protect you from the harsh winter weather, gently tucking you in for the night. Libations (the internally warming kind and others) are available in the cozy bar area, the kind of place that's not meant for "knocking back a... More