Although we didn't stay here, we has the most wonderful evening here. After a bad experience in a restaurant up the road, we came here hoping for a better service and boy thats what we got. Greeted with a smile and fabulous service throughout, alongside fantastic food and a lovely relaxed atmosphere- we were not disappointed!! The star of the... More

Nice cozy hotel and just 4-5 mins from the rail station. Zermatt is a no car zone so it was easy to get to the hotel. Very helpful staff and a really decent room size.

We returned from a pleasant one week stay at Pollux end of last week. The hotel is a comfortable, no frills hotel on the main street in Zermatt. The rooms are of good size and the beds are comfortable. We were in a standard room while a friend was in a room with french balcony. Both are very similar in... More

This was our first trip to Zermatt with family and friends. Four families, we rented Pollux and twin chalet Castor. Both chalets accommodated 9 people each. Chalet Castor and Chalet Pollux are a luxurious free standing three storey independent chalet with 4 bedrooms. Two of the bedrooms are located on the third floor (one master bedroom with queen size bed... More

Stayed in the family room; 2 rooms, each with a bathroom. The hotel was very nice and the staff was extremely helpful. The location is superb - right on the main street of Zermatt. Easy to get everywhere. Only a 5 minute walk to the train station and the ski train to Gronergrat. The ski bus picks up at the... More

I stayed at the Pollux for five nights out of season (November 2011). The hotel is easy to get to on foot from the train station in car-free Zermatt, but there is Jorges from the hotel in his little electric taxi who'll come and get you and take you the 250m back up to the hotel (a bit lazy, but... More

We were on the very top floor (5) where there are only two rooms. We were THRILLED and surprise that our room had a FABULOUS view of the Matterhorn with four large skylights. In bed at night it as if we were in a planeterium. It truly was beautiful. The room had a elegant mountain decor and was very spacious... More

This was a lovely, modern hotel. We paid for an upgraded room and were glad we did as we were give one on the top (4th floor although there are 2 rooms on the 5th floor). We booked on the hotel website and it was only about 15 or 20 CFH/night for the better room. Our room was the corner... More

My partner and I stayed here for six nights in the first week of March. This was our first visit to Zermatt, even though we were quite familiar with most of the other major resorts in Switzerland. As it was school holiday season, most of the hotels we first looked at were booked. Then we found Pollux. We immediately took... More