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Hotel Mont Cervin Palace

5.0 of 5
Bahnhofstrasse 31, Zermatt 3920, Switzerland
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Hotel Mont Cervin Palace
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24 traveller photos
Ranked #14 of 115 hotels in Zermatt
4.5 of 5 stars 97 Reviews
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97 reviews from our community

    Trip type
Traveller rating
    79
    12
    4
    1
    1
Date Rating
Athens, Greece
1 review
“awesome”
5 of 5 stars Reviewed 6 May 2012

the hotel has a very excellent service, friendly staff and the place is superb, the food is fantastic, and the pool is clean and the service is promt..

Was this review helpful? Yes
SeilerHotelsZermatt, General Manager at Hotel Mont Cervin Palace, responded to this review
8 May 2012

Dear TripAdvisor Member We are very grateful for your post in this forum, especially because you stayed with us several months ago and nevertheless still took the time to catch up on writing your kind compliments. We are so happy that you enjoyed your stay with us and would be delighted to welcome you back again very soon to spoil... More

Zermatt, Switzerland
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Swiss excellence”
5 of 5 stars Reviewed 26 April 2012

I can simply sum it up with the following: great location, great food, and great service, with an amazing spa! The conference facility is also great, and the service that comes with it, is perfect.

Was this review helpful? Yes
SeilerHotelsZermatt, General Manager at Hotel Mont Cervin Palace, responded to this review
8 May 2012

Dear TripAdvisor Member Thank you so much for your nice review. Your comments make us very happy because we take the wellbeing of our guests to heart. It shows that we attained our objective resp. to make your stay exceptional and unforgettable. We will share your compliments with our team, which will motivate them to continue this way. It would... More

Москва, Россия
1 review
1 helpful vote 1 helpful vote
“Great experience!”
5 of 5 stars Reviewed 18 April 2012
1
person found this review helpful

We've chosen Mont Cervin Palace for our family vacations with our 11 y.o. daughter at the end of March 2012. Upon arrival the horse carrige drove us to the hotel, very nice experience. We were upgraded to the Suite (we have booked Junior Suite), the room was very large (actually there are 2 separate rooms separated by the door, total... More

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SeilerHotelsZermatt, General Manager at Hotel Mont Cervin Palace, responded to this review
26 April 2012

Dear TripAdvisor Member We really appreciate your kind annotations about your vacation at the Mont Cervin Palace. Thank you very much for taking your time to describe so nicely the facilities and the service you got during your stay. Our aim to offer an exceptional and thoughtful hospitality seems to have succeeded. We are particularly happy that you enjoyed your... More

London
1 review
“Excellent service - look forward to the refurbishment”
4 of 5 stars Reviewed 9 April 2012

We stayed in the Hotel Mont Cervin Palace from 01.04.12 - 08.04.12. We were there for skiing holiday with our 7 year old daughter. We booked a junior suite but they kindly upgraded us to a suite. Our room had a sitting room and bedroom which were divided by a sliding door with one bathroom with bath & shower and... More

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SeilerHotelsZermatt, General Manager at Hotel Mont Cervin Palace, responded to this review
24 April 2012

Dear TripAdvisor Member Thank you very much for your kind review, for sharing your experience and for letting us know that you enjoyed your stay with us. It shows our endeavour to make our guests’ holiday exceptional and an unforgettable success. We are more than happy to share your compliments with the staff and it is great to end the... More

Bavaria
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
“5 stars service - yes they can”
5 of 5 stars Reviewed 29 March 2012

We stayed in the Le Petite Cervin and had a wonderful room, decorated with alpine charming furniture. The view from the balcony is really breath-taking - in the early morning the Matterhorn was glowing in the morning sun - but first of all the staff is wonderful. We felt at home as soon as we were checked in and this... More

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SeilerHotelsZermatt, General Manager at Hotel Mont Cervin Palace, responded to this review
4 April 2012

Dear TripAdvisor Member We hope you had a pleasant return journey and have taken along lovely memories of your stay in the Matterhorn Village. As you describe it in your kind review, you enjoyed your stay with us in the Le Petit Cervin. We are so glad that you felt well taken care of and at home, because that’s our... More

Vienna, Austria
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Excellent Experience”
5 of 5 stars Reviewed 14 March 2012

The MCP is composed of two parts: The older (maybe "grander") MCP and the "Petit MCP". The MCP is due for a major refurbishment in 2012 - there are the architectural drawings and mood boards etc shown in the entrance hall. So currently I would recommend to wait until the refurb is done and rather stay in the Petit MCP.... More

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SeilerHotelsZermatt, General Manager at Hotel Mont Cervin Palace, responded to this review
15 March 2012

Dear TripAdvisor Member Thank you so much for all your compliments and for your rating. We really appreciate that you share your thoughts on this platform. Your notes show that our endeavour to make our guest’s stay an unforgettable one is not in vain and it motivates to continue this way. Alexander Seiler’s maxim “Hospitality by Heart” or “United for... More

Helsinki, Finland
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Christmas in Zermatt”
5 of 5 stars Reviewed 12 March 2012

This Hotel definitely is a true 5-star Hotel. It has everything what you would expect from a luxury Hotel. We arrived close to midnight and the Hotel surprised us by having brought a plate with cheese & sausages (Valdizer plate) to our room. All in all the food and service was excellent, the atmosphere in the Hotel was good and... More

Was this review helpful? Yes
SeilerHotelsZermatt, General Manager at Hotel Mont Cervin Palace, responded to this review
15 March 2012

Dear TripAdvisor Member As specified in your very kind review we had the pleasure to welcome you as our guests in December 2011. Time flies! All the more we are very glad that you took the time to tell us about your experience in Zermatt and we are delighted that you and your family had a great time. We would... More

Rio de Janeiro, RJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent Service”
5 of 5 stars Reviewed 1 March 2012

We stayed at the hotel for a week at the end of the February. The service is absolutely amazing, with a lot of attention to details. Served us fruits, chocolates and champagne as a welcoming gift, had a cocktail for guests that were arriving, and gave us a wonderful gift of chocolates shaped as the Matterhorn. Spa area is great,... More

Was this review helpful? Yes
SeilerHotelsZermatt, General Manager at Hotel Mont Cervin Palace, responded to this review
7 March 2012

Dear TripAdvisor Member Thank you very much for the nicely written review and for the compliments. We are very pleased that you spent a wonderful time in Zermatt and that you enjoyed our hospitality. Our credo, created over 150 years ago by Alexander Seiler, is called “United for the well-being of our guests”. It is our endeavour to make sure... More

Hong Kong
Senior Contributor
27 reviews 27 reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
“A sense of place and fabulous service”
5 of 5 stars Reviewed 26 February 2012

The hotel sits in an ideal location and all is arranged for the convenience of guests. Our favorite things: 1) fabulous concierge services -- ask for anything and they will arrange in a heartbeat. 2) perfect ski set up -- their own ski rental service with outstanding equipment located in the hotel. Taxis waiting right outside the ski storage areas... More

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See 5 more reviews by pfpedersen for Zermatt
SeilerHotelsZermatt, General Manager at Hotel Mont Cervin Palace, responded to this review
1 March 2012

Dear TripAdvisor Member Thank you very much for your review, for all the positive annotations, but also for your suggestions in relation to improvements we will take into consideration. We would be very happy to welcome you back another time and you won’t be disappointed. In summer 2012 the Mont Cervin Palace will be subject to an important renovation. 77... More

Scotland
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Shambolic end to a good but overpriced stay”
3 of 5 stars Reviewed 26 February 2012

Difficult to sum this up briefly, so let's start with the good points. A classic grand hotel very well located, food is varied, high quality and very well presented. On the whole the staff have the right attitude and clearly recognise they are representatives of a premium hotel. We took a junior suite and double for 5 of us and... More

Was this review helpful? Yes
SeilerHotelsZermatt, General Manager at Hotel Mont Cervin Palace, responded to this review
29 February 2012

Dear TripAdvisor Member First of all we hope you arrived home safely and that your return journey ended well as it began very stressfully and was quite frustrating. We would like to express our thanks for your detailed feedback about your stay with us. Of course we are very happy about the positive experiences you had, but we are also... More

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Additional Information about Hotel Mont Cervin Palace

  • Mont Cervin Palace Zermatt
  • Mont Cervin Palace Hotel
Address: Bahnhofstrasse 31, Zermatt 3920, Switzerland
Price range (per night):* 374 AUD - 692 AUD

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Hotel Mont Cervin Palace
Bahnhofstrasse 31
Zermatt 3920
Switzerland
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The very cosy suite we stayed 部屋からの眺め バスルーム 部屋
Hotel Mont Cervin Palace Photos (24 traveller photos)

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