Zermatt is already a magical place disconnected from the outside world, free of motors and with crisp, clean air. CERVO just takes the experience to an even higher level. Although we do not ski, we found the ski elevator and tunnel very convenient for exploring the town on foot (watch yourself on the icy patches in winter, though!). The rooms... More

Lot of positive things have been said about the Cervo in different reviews, I can only add that this place is very close to a perfect hotel. You have a great view over Zermatt, with a ideal situation at the end of the ski slope down to the village. The rooms and the spa(s) are beautiful, modern with a "natural"... More

For a few relaxing days, it was just perfect ! Very friendly, helpfull staff, beautiful rooms with breathtaking views, very nice SPA, excellent breakfast, great care of details, we're impressed and looking forward to enjoy another stay. Many thanks

This is the first time I have felt compelled to write a review. My husband, son (10 years old) stayed at the Cervo for nine days towards the close of the ski season. The accommodation was fabulous (we had a suite), the food was great, and the staff were helpful and accommodating. we will certainly be back.

We stayed at the Cervo for 9 nights. The staff were most unaccomodating in assisting with ski lessons and told us to call the instructors ourselves, after assuring us on our pre-booking calls that this was a concierge service they offered to guests. Furthermore, they attempted to add a surcharge when we went asked to pay for the lessons on... More

We stayed at the Cervo last week in a family group of 8 (including 2 children) and had a sensational holiday. From the many pre-trip phone calls until the moment we left, the staff could not have been more welcoming or better organised. I tend to mention those who give exceptional service by name, but dare not do it here... More

I've stayed in a lot of hotels, and I have to say, I have rarely met a more kind, helpful staff than at the Cervo. They accommodated our every need, which was not so easy, as we were a group of 7 adults and 8 children! I had to change our reservation a dozen times, and they never seemed exasperated... More

after traveling for 20 hours I was greeted by the front desk staff whom brought me a glass of wine while my bags where taken to my room and the staff checked on if i could get a late dinner from their wonderful restrant upstairs. i was given a nice tour of the facility and escorted to the dinning room.... More

It may be a cultural issue, or personal, I do not know, but we were very uncomfortable with the room. The reason: the panel separating the bathroom lets see (at least a little) and listen (very well) who is in the bathroom. It is possible that most guests do not bother with it but we were really bothered. Definitely listen... More