Stairs to rooms, no lift. English speaking, polite, helpful staff. Breakfast included. Not very exciting? Think again. This has got to be the best value hotel in Zermatt. Location, 5 mins walk uphill from station. Rooms with balcony overlooking the main street. They're small rooms sure, but if you intend to spend all your time in your room you're in... More

This hotel is all about location, centrally on Bahnhofstrasse in Zermatt. Our tiny room barely fitted a decent double bed but was adequate for one night. It was clean, but the hotel has probably not seen any serious renovation since the early 80s. The price is high at over 200 CHF per night for a double with breakfast, even for... More

OMG - Zermatt, what a great town!!!! We arrived via. the train, walked up the main drag to this adorable little restaurant and hotel. Up the stairs we went, only to find a cute little room tucked up into the rafters. Great bed, it was awesome as our window opened to the town square, so we could hear all the... More

We stayed late december and found the hotel to be very tired. (needing investment) The facilities were very basic (tiny portable balanced dangerously on the wardrobe) and we had bare wire on the 80's hairdryer. The room was very small even thoiugh we had paid for a standard and not the basic room which is advertised as smaller. We really... More

We booked a last minute mountain biking trip to Zermatt when we got snowed out in Livigno. We didn't tell them we had bikes, they don't have a bike room but they immediately made arrangements with the Shoe/ski store next door to store our bikes! The rooms were spacious with big windows to open for fresh air and light. we... More

Hotel is conveniently located on Bahnhofstrasse, Zermatt's high street, midway between the train and lift stations. It would take you about 5-7 mins walk to reach the hotel. As the road from the station goes straight ahead but it is bit hard to find the hotel on the right. Just as the road bends right, suddenly you would find a big... More

I booked this hotel through the Swiss Tourism website. We were headed to Zermatt not to ski but to see the Matterhorn and to go up the gondola ride to see it. We stayed only 1 night at the Helvetia. It is centrally located in the heart of Zermatt very close to the train station which everything is as it... More

Hotel Helvetia is the best choice. It has a great location on the mainstreet near to everything - main railway station, Gornergrat station, restaurants, bus station to the lifts, Matterhorn museum, church square ... It is a simple hotel with basic, small rooms, but clean and functioning. Sound insolation between rooms was poor (take some ear plugs woth you!). Breakfast... More

Helvetia has a great location. In the middle of the main street, close to everything. The rooms are very clean but small. The hotel has less than 20 rooms and is "co-mingled" with a restaurant which makes it difficult to interact with hotel staff as the "front desk" is inside the restaurant. We would stay here again but not because... More