This b&b is extremely cosy! The owner is friendly and make you feel at east. The lobby which is the only wifi enabled area has a fireplace/bar.. Perfect Spot! The room is extremely cosy and comfortable. Located on a slope thus it may be advisable to take a cab from checking in /out although it is only a 10 minute... More

My wife and I just spent two nights at the Phoenix in Zermatt. It was one of a limited number of places without a 5-night minimum leading up to Easter, and it wasn't cheap, but the reviews were good. Right away, the hotel was accommodating... I messed up the dates on our reservation (which could have been a serious issue).... More

We found the Hotel Phoenix through Trip Advisor after finding nothing below the $200 per night price point. The hotel exceeded our expectations - clean, modern, great little bar and larger than expected guest room and balcony. Add in the fitness center, free breakfast buffet and great service and I doubt you'll find better at this price. It's a bit... More

This was a real gem of a find in Zermatt: very friendly staff, beautiful corner room with a bay window and stunning view of the Matterhorn, spotlessly clean gym and lobby areas. Every detail with this hotel was excellent. We would definitely stay here again. A bit pricey, and slightly off the beaten track, but the quality of place makes... More

The Hotel Phoenix deserves it's number one rating! Everything about this hotel is done well. Great location (convenient to walk to lifts and to town), great staff and beautiful, top quality, modern construction, The hotel is not far from the train but if you are carrying bags, it helps to take one of the electric taxis. After that, everything is... More

Loved this hotel. Great room and great view. Close to centre of town. Free welcome drink was a nice touch and breakfast was included. Only downside, no wifi in the room. Very frustrating as a traveller when trying to get information and plan etc. It was available in the lobby but I really don't think this is acceptable in 2013.... More

Hard to believe this hotel was such a good deal. Our room overlooked Zermatt and The Matterhorn with gorgeous floor-to-ceiling windows. The room was appointed beautifully with a wonderfully comfortable bed and sitting area. After a day of slushing around the town in the snow, the fire in the lobby was a welcome perk, along with the Bailey's coffee to... More

Hotel phoenix was a great value stay in a very expensive ski town! We had a corner room with a fantastic view of the mattherhorn and the room was very large in size with a lot of space, as well as the bathroom. Lobby/lounge/bar area very cosy and warm with a log fire A bit if a trek up a... More

We absolutely loved our time in Zermatt!!! We were very impressed with Hotel Phoenix. The rooms were great. We were on the top floor and had a great view of the matterhorn. The staff were excellent. The breakfast was delicious every morning. The cozy bar with the fireplace was a perfect place for relaxing before dinner and checking your email.... More