Everything about the hotel is top-class: location, comfort, staff, service. But what terrible disappointment about the restaurant. We ordered the three-course “Menu surprise”. And what a surprise it was; dried meat, spare-ribs, ice cream. Oh, I forgot the “Mise-en-bouche”; three slices of salami. We couldn’t believe our eyes. Even the service personnel were amazed – or was it embarrassment. I... More

Stayed an entire week at the Tresa Bay hotel in Ponte Tresa (suburb of Lugano). It can easily be reached by light train from the center of Lugano. Forget about the car, the traffic caused by Italians coming in to Switzerland to work is horrendous in the morning and evening. Parking is sparce too. However, this small hotel right on... More

Hi we stayed at the Tresa Bay Hotel during July on Business. I managed to use the hotels sun deck down next to the lake. Our room was very nice, fantastic views of the lake and mountains. I loved the glass window in the bathroom, everything was as it should be. We enjoyed the breakfast and evening meals in the... More

This hotel is real mixed bag. Starting with the positives we found the staff friendly and helpful on arrival. The location is handy to the train which takes you to lugano along a picturesque lakeside line. There is free wi-fi access in the foyer area which also reached our room. The Restaraunt served an excellent breakfast and the one dinner... More

We stayed for three nights in August. The views of the bay are fantastic and every room gets one so I understand. However the rooms are very dated and are not what we'd consider 4 star. There was also no aircon in our room, which any other time of year would probably have been fine, but the evenings were warm... More

The Hotel is situated just before the Italian boarder on a very busy street . Rooms are comfortable and not noisy when windows closed . Pool and terras are on the lakeside . When we were there we had dinner twice , first time okay but the second time very poor , same the service and several wines in the... More

This was our third visit to Tresa Bay. Love it there. Nice room with beautiful view on the Bay. I like to swim in the bay via the swimming pool. Friendly staff and very helpful. Diner on the terrace is very romantic.

Lovely location of hotel right on lakeside, clean room and large enough for 2 extra beds for children. Reasonably priced for Lugano, and grea to walk across into Italy in 5 mins. Breakfast buffet quite substantial, and wi-fi available in rooms. Downsides for me were the traffic jams from Lugano to Ponte Tresa each evening - literally crawling traffic. Reception... More

We stayed at the Tresa Bay for 5 nights and had nothing to complain about whatsoever. Service was excellent, staff are very friendly and service- minded, the hotel was very clean and everything worked. The room was fairly large and with a nice lake view. The restaurant is very nice and certainly with a lake view. The food served in... More