The hotel itself is nicely situated close to most things you might need within walking distance. The staff at the reception is very nice and also German or English speaking which is not all that common in Lugano and the Canton Ticino wher Italian is the going language. The rates are acceptable but I was unfortunate to receive a room... More

We were in Lugano for a short week-end. We were really surprised of the quality of the hotel for the price we paid. The location of the hotel is just the best you can have in Lugano, right in the middle of the city, 100m away from the lake. We could see the lake from our room. We had a... More

Me and my family stayed one night at the hotel during December vacations. We had two rooms, one double and another triple. The location is really excellent, near the shopping area and 100 meters from the lake. The people in the hotel are very nice and professional. Breakfast was included but with a limited choice of food. Two "negative notes"... More

Delightful staff, great service, everything done with a little panache but all in a very good budget price for Lugano. I had a single room with a balcony, air con, good shower, crisp sheets. I stayed 12 days. Front desk staff had answers to every question and were very helpful and most, like the delightful Manuella, had excellent English. It... More

Most of this hotel is a hostel, with common bathrooms, but the top floor has rooms with balconies and en suite bathrooms that are super at the price. The room is not huge, but it is very clean. The balcony can fit up to 8 people - we tried it! A bit of a squish, but worth the view. This... More

There is nothing that I really liked in this hotel, at the same time, there is nothing I really hated. The rates are cheaper than other 3 star hotels in town, about 55 euros a night including breakfast, but rooms are tiny with furniture of the 60ies (a bit squalid, but I've seen worse). Besides the price, which was really... More

This hotel is ideal for central 'Lugano trip not modern and communal shower and toilet so not ideal for privacy. No wifi in hotel nearest is by Lugano Lake or Pay 5chf for 30 mins i would stay again but only if i had to nothing else the fact of everyone walking around in communal corridors with nothing on to... More

We spent three days in this small hotel located near the Casino and the Lake. The room was nice and clean but very small, especially the bathroom. The hotel has no garage or parking spaces so you have to park in a nearby garage (cheap only if you leave the car there all the time, not if you have to... More

This hotel is THE bargain in Lugano. The staff are amazing!!!. The breakfast is great. The location is well. . . Lugano! Didn't try the hotel\ restaurant but I heard it was tasty. I wouldn't stay anywhere else in the future. And did I mention this hotel is CLEAN!!!