Recently stayed at this hotel and at check in everything seemed nice. Certainly the hotel is clean and tidy and the staff are friendly. However, I found the room functional in the extreme. There was nowhere (if you discount the hook on the wall) to put your clothes, no tea/coffee making facilities, not even a bottle of water! It was... More

I stayed 2 nights and wasn't too impressed. The parking is free, if you hand over your ORGINAL ID card or a Credit Card!!, instead of a photocopy... When I balked, I was told that I cut also just leave SFr. 100.- as a deposit... The lady explained that it was because of tourists leaving without giving back the hotel... More

We stayed at this hotel for two nights. It is right by the harbour and lake promenade, but away from the main street so not so noisy at night, though we had a room facing towards the lake. The room was just right for two people who don't have much luggage, clean and simple, maybe not the newest fixtures and... More

We stayed here for 3 nights when dropping our daughter at Uni of Neuchatel. You will see from my profile that we are ardent travellers. I simply cannot understand some of the reviews fo this hotel. It was perfectly fine and we will undoubtedly stay here again when we next visit Neuchatel. FIrstly, the staff cannot do enough for you... More

Luckily we stayed here for only 1 night! It was abit old and smelly like a love hotel.. furniture was abit old too, so we forked out money to upgrade to the expensive room with so called balcony ( eg. a big window with railings on the outside) It wasn't a balcony ?!?!?!?! anyway, we settled for the night and... More

There were holes in bed sheets, poor breakfast but with Nespresso machine!! After 23.00, reception doesn't work! We couldn't find our way in our room at 24.00. There was no KEY!!!!!!! The location was great, the view was great, BUT after all what we've been through it didn't matter. Awful!!!

Hotel claimed to have A/C and clean rooms, upon checkin we immediatley had to return to the front desk, our rooms were over a nightclub at one end and a fast food stand on the other, with no AC you had to keep the windows open. The staff would do nothing to help us with our reservation as we had... More

Good points: Positioning - just near the lake, with very nice view. Also, very clean and quieted. Bad points: For a three stars hotel in Swiss and taking into consideration the price we paid for a room, I was expecting more, to be honest. We didn't have a refrigerator or minibar, quite unpleasant. Overall, good in terms of condition but... More

We arrived late and ask for a room. The receptionist was very helpful and kind. He give as free of charge a park authorisation for our car. The room was Clean. Not so big but OK. In the night I was not well and phone at the reception. A security Man organised me a doctor. The night was short but... More