Very friendly and helpful staff. Clean and functional room,comfy bed,good shower. Reception is up a few floors and the lift is quite small,it's a bit of a quirky place which the fussier of guests would moan about! There's a big car park available but beware of the exit....a sneaky red and white metal post will rip the side of your... More

My single standard room with double occupancy for mr and mrs was having 2 single bed placed together with individual mattresses. If you are travelling for hm to lucerne. Avoid this hotel. The wash basin's drainage was blocked and overflowing on use. Centrally located but Lucerne is very small anyways. Staff was courteous and breakfast was spread was good More

Once again I have stayed for a long weekend at the Ambassador in Lucerne.My room was very clean and the service in the reception area was exemplary.The owner is to be congratulated for the excellent staff he employs and trains to a very high standard! My meals in the restaurant were also to a very high standard and service once... More

the hotel is not on the lake but one minute away/ around the corner is the old city . near the lion 500 meters. it quite / you hve a shopping center next door to the left starback coffe next door to the right. the front desk was wery helpful in suggestion. the breakfast was ok keep us most of... More

This is totally 3 star hotel, very clean, convinient location, kind service, comfortable rooms, excellent breakfast. Would recommend to people who would like to stay in typical 3 star hotel. The only thing I didn't like is the smell of some spice during the night, which could be felt in all hallway, but not in the room. More

I stayed at the Ambassador again for a long weekend and found standards are being maintained at the highest level.On arrival my room<504> was pristine clean as was the entire hotel throughout my stay.The restaurant,Lapin had a game menu and I tried it out on my first evening dinner.Superb! The owner Mr Ferdinand Zehnder is constantly striving to bring in... More

We liked the location of the hotel ( bus stop right outside and 2 stops for station and a mall right outside). The room sizes were a bit small but I guess that is true for most 3 stars hotels. The breakfast spread was ok ,could have been slighlty better but no complaints. ( most 3 stars serve you cold... More

This hotel for Swiss prices is at the cheap end of the scale but for location staff and rooms was excellent.Room was huge and breakfast buffet was good also free tea and coffee machine during your stay. If you can get a good deal well worth it. More

We chose this hotel because it seemed the cheapest..everything in switzerland is highly overpriced..and this looked the best bet. We were quite worried having read the negative reviews. But the hotel is quite decent. It was clean.. Close to attractions and certainly not worthy of the horrible reviews its been getting! We had to sleep with our windows open so... More