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All 64 Lucerne hotels »

Palace Luzern

5.0 of 5
Haldenstrasse 10, Lucerne CH-6002, Switzerland
Hotel amenities
Palace Luzern
Ranked #4 of 64 hotels in Lucerne
4.5 of 5 stars 105 Reviews
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105 reviews from our community

    Trip type
Traveller rating
    59
    28
    14
    3
    1
Date Rating
beaumont texas
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

We arrived early by train and were delighted to have our room ready plus, an upgrade to a deluxe suite with balcony over looking the lake. On our coffee table was a lovely note congratulating us on our anniversary. It was personally signed by several staff members. Very nice touch. Since my son is in the hotel business I have... More

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Queensland
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2012

Recently stayed at the Palace Luzern in Switzerland. The accomodation was part of a package holiday with an Australian tour company. We were allocated Room 200 on the 2nd floor and when we entered the room we were very happy. Unfortunately the room is located directly below the gymnasium and when both of the running machines were being used the... More

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England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2012

Had a great weekend in Palace Luzern. Good quality rooms and friendly staff. Nicely located at the lakefront. More

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PalaceLuzern, Sales & Marketing Coordinator at Palace Luzern, responded to this review
17 May 2012

Dear valued guest Thank you for choosing the PALACE for your weekend in Lucerne. We are thrilled to hear you had a great stay. It would be our pleasure to welcome you soon again. Have a fantastic summer! All the best, Sonia Grosso Sales & Marketing Coordinator More

Little Rock, Arkansas
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

From the large upgraded suite, with a dreamy view of snowcapped mountains behind a breathtaking lake view, to incredible room service and incredible breakfast, to the virtuoso pianist playing at the lobby bar. The Palace has it all! A world class spa, with a staff who can take you to dream land to boot! If you have the class this... More

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PalaceLuzern, Sales & Marketing Coordinator at Palace Luzern, responded to this review
17 May 2012

Dear Mike What a great review! Thank you so much for your time writing it down and also for choosing the PALACE for your stay. The whole team is thrilled about your feedback. It was our pleasure to have you as a guest with us. Maybe on your next stay you will try to ski the snowcapped mountains you saw... More

Chicago
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

The Palace Hotel is beautiful in every way.. beautifully located by the lake with a postercard view. Beautifully appointed, comfortable and large rooms. Exquisite and attentive service. Spotless clean all over. Delicous gourmet restaurant. Lovely bar with great pianist. Down side: Very Expensive! More

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PalaceLuzern, Sales & Marketing Coordinator at Palace Luzern, responded to this review
17 May 2012

Dear valued guest Thank you for choosing the PALACE Luzern and for taking your time to write this great review. It is a great pleasure to read you enjoyed your stay with us and we hope to welcome you soon again despite the common Swiss pricings. Our kindest regards from Switzerland Sonia Grosso Sales & Marketing Coordinator More

Geneva, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 April 2012
1
person found this review helpful

I booked a family Easter week-end package at this hotel and was amazed from beginning to end by the friendliness of the staff working there. The lady who took my booking by phone was most polite and helpful, the staff on arrival were extremely friendly and the hotel even organised a one-hour egg hunt for the children, led by two... More

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PalaceLuzern, Sales & Marketing Coordinator at Palace Luzern, responded to this review
17 May 2012

Dear valued guest Thank you very much for choosing the PALACE for your Easter celebrations. It was our pleasure to entertain your children with our egg-hunt. We hope they had a fun time! We are thrilled to read you enjoyed your stay with us. It's our goal to make our guests feel at home away from home and we would... More

Lisbon, Portugal
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 13 April 2012

Wonderful hotel in an idilic location by the lake with a fantastic view of the alps. Within walking distance of city center. Large and very comfortable junior suites with all amenities you may want. Top level service. More

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PalaceLuzern, Sales & Marketing Coordinator at Palace Luzern, responded to this review
17 May 2012

Dear valued guest Thank you for choosing the PALACE Luzern for your stay and for taking your time for this great feedback. Our team is thrilled to hear you enjoyed our hotel and service. It's our goal to make you feel home away from home! We hope to welcome you soon again at the PALACE and wish you a wonderful... More

Europe
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 9 April 2012

My wife and I booked a single night for a two day trip to Luzern. The casino parking next door is normal Swiss prices, 28chfs for 24 hours - right next to the hotel so convenient to arrive. The hotel is right on the lake, with the main promenade just in front of the hotel. The location is directly between... More

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PalaceLuzern, Sales & Marketing Coordinator at Palace Luzern, responded to this review
17 May 2012

Dear valued guest Thank you very much for staying with us and for taking your time to write your review. it is great to read you enjoyed your stay at the PALACE as well as in the city itself. Our SPA is indeed split into separate sections for men and women. On weekends the men's sections turns into a mixed... More

Paris, France
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 March 2012
1
person found this review helpful

If you're looking for sanctuary among the alps, this is the place. Looking out each morning over that lake to those snow covered mountains and enjoying the fine breakfast each day by the lake, I knew I'd made the right choice. Put this one in the category of "how to have a good holiday ( US 'vacation')." Staff could hardly... More

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PalaceLuzern, Sales & Marketing Coordinator at Palace Luzern, responded to this review
17 May 2012

Dear valued guest Thank you very much for choosing the PALACE Luzern and for taking your time to write this great review. The entire PALACE team is thrilled to know you enjoyed every single day during your stay with us. We are all looking forward to welcoming you again. There is still so much to see and experience in this... More

London
Senior Contributor
28 reviews 28 reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 16 January 2012

My husband and I stayed here as our business meeting in Zurich was cancelled so asked American Express for recommendations for a SPA hotel. The hotel is beautiful, set directly on the lake with views of the alps. Service was friendly and helpful. Room was wonderfully large with a small balcony overlooking the lake. the room had wardrobe area and... More

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PalaceLuzern, Director of Sales at Palace Luzern, responded to this review
31 January 2012

Dear BelGal Thank you very much for staying with us and for your comment. It was a pleasure to have you as our guest. It is great to hear that you loved our hotel and our service. And we all agree with you, Lucerne is a beautiful place to visit. Please let us know, if you plan to come back.... More

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Additional Information about Palace Luzern

  • Palace Luzern Lucerne
  • Palace Luzern Hotel Lucerne
Address: Haldenstrasse 10, Lucerne CH-6002, Switzerland
Price range (per night):* 373 AUD - 710 AUD

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Palace Luzern
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