Hotel staff were friendly. However very disappointed to find even basic simple facility of tea/coffee making in so called 'superior room' not provided! First hotel ever in my entire 30 years of travel to European cities which does not provide complimentary tea bags or coffee making facility in the room. Poor value for exorbitant price. Guests should bring their own... More

We stayed here for one night with our tour group. The room was comfortable but the bathroom did not have a shower curtain or a shower door. We had to shower very carefully so that no water spilled out of the tub. We were unable to control the temperature in our room no matter which direction we turned the knob... More

Fabulous stay for a family! Loved it! would highly recommend stating here, close to necessary locations, lots of great restaurants around. amazing, friendly helpful staff. close to the train station! Amazing lake side location with an amazing view. convenient location for old Geneva mini train tour. shopping very close by.

This was a short 3-night business trip to Geneva; just enough time to sample this property. First, this is a big hotel. It does not seem so at first, but it is quite cosmopolitan and very busy. They staff accordingly! When I checked it, there were five agents busy, and in no time at all I was on my way... More

We chose the Kempinski because i am a platinum points member with GHA and with the promise of an upgrade when checking in that swung it for me. The hotel location is right on the lake front, 10 mins walk to the old town as previously mentioned and 10 mins to the train station. We had a lake view room... More

This hotel is on the lake side, and less than 10 minutes walk to the old town and train station, and 5 mins walk to one of the biggest shopping malls - Manor. Very convenient in terms of location. However, their staff at the reception were always putting up long faces, which made us felt very unwelcomed. Also, every morning... More

I have stayed at the Geneva Kempinski a number of times over the past few years travelling with work. It is broadly everything one would expect from a high end Geneva hotel; staff all very efficient, lovely and helpful, room very comfortable and nicely appointed (upgrade this visit to lake view very nice thank you); bed super comfortable; air conditioning... More

I was expecting great things from this hotel, both because of the Kempinski brand (very positive experiences previously in other hotels) and because of the extremely high cost of the rooms here. The view of the lake and the fountain is fabulous but more or less everything else is a let down. The rooms are comfortable and clean but not... More

It is an ok hotel, your stay will be totally dependent on the view your room has. For the money I paid, which was the most expensive room I had picked in a six week trip through Europe, I expected to have a view. Initially, they gave us a room with a view of the side street. It was a... More