Very clean, yet tiny rooms. Central but quiet location. Free WiFi works fine, rooms come with a fridge, one bottle of water, and a tea pot. I just don't understand why the cleaning personnel was knocking on my door three times between 8am and 9am. My meeting next door was starting at 9.15am (very late for Switzerland, yeah), still, I... More

This was our first hotel stay with our 3-week old son and overall I was highly pleased with the level of service and overall quality of the hotel. The location is excellent. It's in the heart of downtown. What really stood out out for us was the customer service. We arrived early, but still, the room was ready and we... More

The location of Hotel Bern is perfect. We were easily able with reasonable walks in different directions to see all of the sights. The room itself was quite small and rather funky - ultra modern in decor. All was clean and well maintained. Be warned that breakfast is not complimentary. I missed this message somehow. We ate our usual small... More

My wife and I enjoyed the two days we spent at the Best Western Hotel Berne. The hotel is well located, next to the main points of interests and within walking distance from the railway station. The service is good and the staff helpfull. Although centraly located, we had some difficulties in finding the hotel (Zeughausgasse 9) due to temporary... More

So, old town Bern is small and this hotel is right in the middle of it. Got a quiet room facing away from street but the streets are very quiet anyways. The hotel is deserving of its four stars and is kept in top shape and clean. I noticed nothing broken or dilapidated in any parts. Had a breakfast meeting... More

Our experience at this fantastic hotel had a super surprise. One night we decided to stay at their restaurant. We were welcomed by the hotel maitre and to our surprise he talked to us in Spanish,which is our mother tongue!!!! In fact he, Robin B. Entress was born in Tenerife and his father is Spanish. For us who travel a... More

Good hotel more to 4*minus, but in an excellent location for sightseeing old Berne city. It is a 5 to 10 min walk from the Railwaystation with many restaurants and shops nearby. Friendly staff in the hotel and hotel restaurant. Rooms have been modernized and are clean and adequate - no luxury, but practical. Bathroom was small (aprox 4 to... More

This is a centrally located hotel right in the old town so it is easy to get around. The view from our room was a little restricted as we had a great study of adjoining rooftops, but it is in the centre of the old town. Hotel does what it says on the tin, it is not flash but it... More

Of the three hotels we stayed at in Switzerland this trip, this was our favourite. It is not the rooms – they are a bit faded and not so big; but they have improved the lighting since I last stayed a couple of years ago and there is free cable ADSL for the internet (which worked very well). It was... More