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Swiss Q Metropol Hotel

4.0 of 5
Elisabethenanlage 5, Basel 4002, Switzerland
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Free breakfast with your stay
Swiss Q Metropol Hotel
Ranked #22 of 56 hotels in Basel
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45 reviews from our community

    Trip type
Traveller rating
    9
    27
    6
    2
    1
Date Rating
Boulder
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 March 2013

The staff honestly made us feel at home. The hotel had all the amenities that we needed and business conference room was a perfect place to make a few business calls without disrupting my significant other. Every day they greeted us with a friendly smile and hello. I honestly do not like long business trips but it's nice to stay... More

Was this review helpful? Yes 1
Isabelle T, Geschäftsführer at Swiss Q Metropol Hotel, responded to this review
22 April 2013

Dear Guest, We thank you a lot for your very positive feedback and that you took your time to rate your stay. It was of great pleasure to forward your compliments as well to our staff and we are very glad that you enjoyed your time in Basel ! It goes without saying that we are always open-minded about suggestions... More

Ramnicu Valcea, Romania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 28 February 2013

I was in a business trip to Basel for 4 days and choosing this hotel was a good idea: close to SBB (railway station - walking distance) very friendly staff (ready to help you on all your demands) very clean and quiet rooms, a decent breakfast. I have to mentioned also the (very) good idea to provide us with a... More

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Isabelle T, Geschäftsführer at Swiss Q Metropol Hotel, responded to this review
21 April 2013

Dear Guest, thank you very much that your were our guest and for your pleasant and positive comment regarding your stay at our hotel. It is of great pleasure to hear that you enjoyed your stay with us and it was a pleasure to forward your compliments, e.g. friendlyness, breakfast, cleanliness etc. to our employees. We would be please to... More

Zurich, Switzerland
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 28 February 2013 via mobile

Stayed at the Metropol hotel for two nights in February. Location is good if you arrive by train, as it's right in front of the Basel SBB station. It's a very narrow and small building behind the Euler hotel and the Starbucks. Well, usually it's the first impression that counts and for me this was the awkward smell in the... More

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Isabelle T, Sales&Marketing at Swiss Q Metropol Hotel, responded to this review
4 March 2013

Dear Guest, Thank you very much for your stay and the positive comments regarding our rooms and breakfast as well as your helpful impressions and suggestions. We attach great importance to the cleanliness and hygiene in our hotel in accordance to the environmental sustainability of the used products. We agree that, dependent of which kind of special cleaning was made... More

Istanbul, Turkey
Top Contributor
74 reviews 74 reviews
21 hotel reviews
Reviews in 37 cities Reviews in 37 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 25 February 2013

I stayed only one night in this hotel however it served all my needs. It's clean and the beds are comfortable. The breakfast is at 8th floor and has a nice view of the city. It is very convenient; there are closeby pubs and trams and the train station. They give you a free tram pass for the city tour.... More

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Isabelle T, Geschäftsführer at Swiss Q Metropol Hotel, responded to this review
22 April 2013

Dear Guest, thank you very much for your stay and your time for writing a review. We are very pleased because of your positive feedback which we have of course forwarded to our staff. We would be glad to welcome you again ! Best regards - yours Hotel Metropol Team p.p. Holger Brombacher Sales&Marketing More

San Francisco, California
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 19 February 2013

I stayed here one night because of a late flight into Basel, and needing to hop on a train first thing the next morning, wanted to stay close to the station. I booked the cheapest room category and was pleasantly surprised. The room looked like it had recently been updated. It was small -- typical of Switzerland and maybe even... More

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Isabelle T, Geschäftsführer at Swiss Q Metropol Hotel, responded to this review
8 March 2013

Dear Guest, Thank you very much for your stay and your positive comments regarding the room, comfort, breakfast etc. Our guests recommendations are always helpful in improving the service whenever possible or in receiving ideas for future projects. The stairs in front of the hotel are an architectural fact which we can unfortunately not change anymore. It is our aim... More

Stokenchurch, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 January 2013

I have visited several times Basel and booked the second time in your hotel. Amazingly i have been welcomed like an old friend, the friendly reception desk is just great. Rooms very clean and calme which is a great plus at such a central location. i also liked the free ticket for public transportation you offer, i had no taxi... More

Was this review helpful? Yes 1
Isabelle T, Geschäftsführer at Swiss Q Metropol Hotel, responded to this review
21 April 2013

Dear Guest, Thank you very much for your very kind and positive comments regarding the friendlyness of our team and the cleanliness in the hotel as well as the breakfast buffet. It was of great pleasure to forward these compliments as well to our staff. We always try to make sure that our guests may feel like "home away from... More

Brussels, Belgium
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 January 2013

My favorite hotel in Basel - close to public transport, the SBB train station, the bus to the international airport, and to work. It's easy to get into town, as several trams stop practically next door, and you get a free mobility card for the duration of your stay. The price is right, the rooms are clean, modern and not... More

Was this review helpful? Yes 1
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Isabelle T, Geschäftsführer at Swiss Q Metropol Hotel, responded to this review
21 April 2013

Dear Guest, First of all, we like to thank you very much for being our regular customer. It was of great pleasure for us to receive your positive feedback and the compliments which we have forwarded to our staff. It is our aim to know the wishes and preferences of our returning guests which make them feel comfortable while staying... More

Ramat Gan, Israel
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 December 2012

To be completely fair, this review is based on staying at a superior room. On arrival we were informed by the pleasant and friendly stuff that we had been upgraded to 'superior' at no cost (thank you Metropol). Thus our room was big enough, though not huge, with a couch & a small sofa. Room and bathroom were bright and... More

Was this review helpful? Yes 1
See 3 more reviews by elig for Basel
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 December 2012 via mobile

My favourite hotel in Basel. Close to the SBB Railroad station and the trams. Fresh and clean rooms, but relatively small. The breakfast is included in price, and offers a great view from the top floor.

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chepstow
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
Reviews in 31 cities Reviews in 31 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 23 August 2012

Plus points: Central location, staff quite helpful, clean Negative points: No air con & room very warm (there is a small air vent from a central system though nothing no air flowing out - so you have to open the window !), one lift, rather small reception area, small room & basic for a 4*, I found it expensive given... More

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See 2 more reviews by fivesheds for Basel
 
 
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Additional Information about Swiss Q Metropol Hotel

Also Known As:
Swiss q Metropol Basel
Address: Elisabethenanlage 5, Basel 4002, Switzerland
Phone Number:
Region: Switzerland > Basel
Amenities:
Free Breakfast Free High-Speed Internet Room Service
Hotel Style:
#10 Luxury Hotels in Basel
#17 Business Hotels in Basel
Price range (per night): $147 - $303
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Enjoy the charming and personal atmosphere in our modern, centrally-located boutique hotel - only a few steps away from the main railway station (Bahnhof SBB) and the air-terminal (shuttle bus no. 50). Shopping centre, exhibition square and cultural attractions are only a short distance away. For our guests free of charge with the public transport, tram and bus in the city of Basel.All our rooms in the categories economy, comfort and superior are soundproofed and state-of-the-art with free WiFi internet access (comfort and superior rooms), satellite TV, minibar and kettle to make coffee and tea.Our modern and bright "Petit Salon" offers you a computer with free internet access, invites you to talk or just to linger. Enjoy our extensive buffet breakfast on the 8th floor with a splendid view of Basel and its surroundings.The perfect start to the day !We are looking forward to welcome you ! ... more   less 
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Swiss Q Metropol Hotel
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