I have been staying in this hotel regularly over the last year and have really enjoyed the service and comfortable stays I have experienced. For one time stayers the location is fantastic, close to the centre of the historic centre, Piazza del Campo, and close to the bus station for further exploration of the glorious Tuscany region. I would highly... More

We arrived mid afternoon, it took a while to get checked in due to only 1 receptionist and a number of people looking for information. Once checked in we were given our room key and told it was on the second floor, not even an indication on where the lift was, it was took a maintenance guy to direct us... More

Nice, clean, modern hotel. The location was the draw, but we had a large comfy room, spacious bath and excellent sleeping conditions after some other not-so-comfortable places throughout northern Italy. This hotel doesn't provide a typical Tuscan experience, more like a business hotel, but hands down, best most convenient location for visiting the old Siena and getting a flavor for... More

good points. its clean, lots for breakfast, only a few minutes walk into the old town not so good points. wifi poor. which is a shame as everywhere you go in the hotel they tell you its great and free. The service is poor and the reception staff quite rude. The blackout curtain was torn and some of the fittings... More

My friend and I are just back from spending 3 nights in NH Excelsior in Siena......we found the hotel to be superb value for money, beautifully appointed rooms and reception area, great breakfast (with lovely staff), perfect location for non-drivers....as right at Via Tozzi where many buses to surrounding areas leave from, I.e, Florence, San Gimignano, Monteriggioni etc. Lovely complimentary... More

Receptionist very nice and helpful rooms are good, food is not bad , waiters are great location is good i do recomend this hotel and it is not far from the main square of sienna by walk around 10 minutes shopping area and restaurents are near by

Location full points, 200 meters from station and very very close to duomo. No need for taking city buses since hotel is walking distance from all sites. Breakfast was nice with lots of variety. Rooms comfortable and spacious. Hotel staff friendly, for lunch there is a pizzeria on the street offering good pasta pizza.

Whilst the location was good, walking distance to everywhere, the hotel itself has little to offer. The rooms were Ok. The air condition did not work the entire time we were there, 4 days/3nights. Rooms were dark and dusty. The worst was the slow and inefficient service at the reception. It was barely staffed and very slow. The breakfast buffet... More

The Irish Pub is across the street as well as busy bus station so it was noisy until the wee hours of the morning. It was stuffy without the window open but too noisy for restful sleep. The check in clerk was not at all welcoming or friendly. The room was fine and the bed was comfortable. Great big shower... More