We stayed in La Cisterna with a tour group that had reserved a block of rooms. The hotel is in the historic center, very well located for exploratory walks of this beautiful town, and just across the square from The World's Best Gelato, and the competing World Champion Gelato. But we drew the short straw, and our room was dark,... More

We drew the long straw for our room here, with 2 windows and a balcony overlooking the valley. Others in our group had smaller, darker rooms. Clean room and bathroom, adequate breakfast, but machine-made cappuchino. Fresh cappuchino was not offered but could be gotten by special request. Our TV did not work, and WiFi was iffy. However, the location couldn't... More

staff very helpful for directions maps etc excellent bed and shower the room was immaculate and commenting on the rug in the hallway I saw it being cleaned during our stay my only gripe was the wifi was not user friendly, took along time to get onto, once on it didnt like hotmail but could get on with perseverance and... More

Getting to la Cisterna with a car is a little tricky, but it works. The hotel has a webpage you can print out and put on the dashboard allowing you inside the small town of San Gimignano to load and unload luggage. The hotel couldn't be in a better location, right in the very heart of this delightful little (very... More

Loved our room and views, loved every minute of it, service was great and wish I was back there now. Only whine was that the wifi didn't work properly. Everything else was great. Also loved our meal in the restaurant.

The hotel is located at the most central place in breathtaking San Gimignano, Piazza de la Cisterna. Our room had a view towards both the piazza and the valley, which was wonderful. But that was about it. The hotel was most probably last refurbished around the 80s. The room, decent in size, was - both - very poorly decorated, and... More

Set in the most picturesque square in one of the prettiest villages in Italy. We arrived late, and the rooms we were allocated were possibly the only ones left. Ours was spacious, clean and overlooked the square. The bathroom was adequate. The breakfast room was delightful with magnificent views, the town square was absolutely beautiful. Unfortunately our experience with the... More

Great location in the square. We parked in one of the parking lots which is closs to an elevator that takes you into town and walked with our luggage to the hotel.We did not care for the staff as they were not too responsive or helpful. Staff is more interested in facebook or playing on the computer. When we approached... More

The views across the valley from our balcony made this place - full stop. I think we had the most expensive room (110€) so everyone may not get such a vista but in addition then room was spot on, location perfect and staff ultra helpful.