We stayed in this hotel for one night. The hotel was outside the city walls which were approximately a 10 minute walk away. The hotel was easy to find (on a main road) & had a free parking area at the back. The check-in lady was very friendly & cheerful. We had a room at the back of the hotel... More

After a horrible experience in Florence my wife an I took an unplanned trip to Lucca. What was originally planned to be a day trip turned into a 3 night stay that still felt too short. We arrived in Lucca by train with no reservations. We went straight to Hotel Ilaria but they were completely booked. The woman at the... More

Lucca was our third stop after Rome and Florence on a two week tour of Italy with three other friends, all of us from South Africa. By now, we knew not to expect too much from a four star (they are far below the standard of South African four stars). The hotel is a ten minute walk from the Train... More

This is a great hotel! The staff was so helpful and very nice! The breakfast was great and served delicious coffee. The hotel is a short 5 min walk to the city wall, but we did not mind that at all. It was very easy to get to. The hotel has several bikes to use for free. The lobby is... More

In falmingo pink next to a busy road there is not alot of curb appeal to Lucca's Napolean Hotel. But it has secured parking, is a good walk--but a walk--to the Wall and the medieval town within. The helpful staff saved the day. They recommended restaurants away from the tourist places "where the locals go" that were not only excellent,... More

Outside the city walls but is within 10minutes easy walking of the city or 3minutes on one of the hotels free bicycles. We took the rail option from Pisa Airport and although the hotel is 10mins walk from the Railway Station we wished we had used a taxi. However the bus to Pisa Airport stops outside the hotel for the... More

I was recently in Lucca (six night stay) for a conference and this hotel was chosen by a colleague...definitely not my first choice simply because it is outside the walls and the conference was inside the walls. But if I just rate the hotel, on the hotel, and not on the location...I would say it's perfectly fine. The rooms are... More

Based out of this hotel for a four day visit that included Lucca, Florence, Pisa, and the Cinque Terra. Staff is very helpful. The front desk put us onto Al Viale, a nearby pizzeria/ristorante that is arguably one of the BEST deals in Lucca. Some construction work was accomplished during our stay and the staff went out of their way... More

Stayed here for one night on route to Tuscany. The hotel is dated although some rooms are being done up. Ours had 3 single beds and was very roomy, with a massive bathroom, 2 sinks, bath and shower. We also had a roof terrace and balcony as we were on the top floor. Had a really good nights sleep and... More