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All 470 Florence hotels

Hotel Santa Croce

2.0 of 5
Via De' Bentaccordi, 3, 50122 Florence, Italy
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Hotel Santa Croce
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Ranked #59 of 470 hotels in Florence
Most recent review
4 of 5 stars Reviewed 17 June 2013
Dan L London, United Kingdom
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99 reviews from our community

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 June 2013 NEW via mobile

We have just returned from a weekend in Florence and wanted to thank everyone at this hotel for being so welcoming, friendly and helpful. Combined with the excellent location and nice clean room, it made for a great place to stay in Florence.

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2 reviews
5 of 5 stars Reviewed 17 June 2013 NEW

Two friends and I recently stayed at this hotel and it was an incredibly positive experience. The rooms are not large and there is nothing elaborate at the hotel itself but it is very well located at Santa Croce and the hotel staff are extremely attentive and keen to make your stay a good one. We asked the various concierges... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 June 2013 NEW

This lovely little hotel is in walking distance to all the Historical Buildings, and Bridges in Florence. Perfect location, and the service is 5*. Gabriel and Mario who own the hotel, made us so welcome and couldn't have done enough for us and our young girls. We will definitely be turning in the near future. Thanks you all for a... More

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Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review
17 June 2013

Dear Mr Niyazi and Family, thank you so much for your lovely review; your words are really rewarding for us. We are delighted you liked your stay and our job so much to consider it 5-star service. It's a great pleasure for us to have your Family in our Hotel, you're very nice, specially your wonderful babies...they are so cute.... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed 13 June 2013 NEW

This hotel doesn't have elaborate decorations. It just comes simply with a double bed and a toilet. From what I remember there is no proper wardrobe in the room. But it was fine for us as we did most of our sight seeing for the day and the room was just a place for us to rest after a day... More

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Hotel_SantaCroce, Direttore at Hotel Santa Croce, responded to this review
14 June 2013

Dear Mr Hazel, thank you so much for your positive review :-) As you pointed out, the size of our rooms are predisposed to the type of tourism in Florence, where in the room you come back just to rest. Regarding the breakfast, we most certainly do not consider it is not good considering it's a continental breakfast consisting of... More

Ajijic, Mexico
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 7 June 2013

You have to understand up front that this is a 2 star hotel not 4 or 5 star. It's in an old, listed historic building right next door to a building with a plaque stating that it was the childhood home of Michaelangelo. Because the building is listed, the operators are constrained in what they can do inside the building.... More

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Hotel_SantaCroce, Direttore at Hotel Santa Croce, responded to this review
9 June 2013

Dear Guest, in fact we are a 2 Star Hotel, but as you have noted, we do our best to make sure everyone is satisfied; we are pleased when Customers appreciate our services and praise our magnificent location. Thank you for your review. We hope to have you again in our Hotel when you'll come back to Florence next time.... More

Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 June 2013

We prefer modest hotels in great locations and this hotel was perfect for us. We booked an economy double room, which was at the very top of this historic building and overlooked a quiet side street. The room was tiny and plain, but quiet, clean, and comfortable. The brothers who own the hotel go out of their way to make... More

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Hotel_SantaCroce, Direttore at Hotel Santa Croce, responded to this review
9 June 2013

Dear Guest, we are delighted you liked your stay and we're looking forward to hosting you again when you will come back to Florence. Thank you so much for your nice words. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More

Sydney, Australia
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 June 2013

Very friendly and helpful guys who were at reception. There's no elevator at this place because it is heritage building that cannot be modified by law. They carry your extremely heavy bags all the way up and all the way down for you to make up for this, which was really appreciated because there are a lot of stairs. The... More

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Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review
5 June 2013

Dear Guest, we are delighted you liked your stay in our Hotel. For the next time, on foot it takes about 15 minutes if you follow these simple directions ;-) : when you come out of the Santa Maria Novella Train Station, turn right and go down Via De' Panzani until you reach il Duomo. Once at the Piazza del... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 June 2013

Small and modest little hotel in a brilliant location, allowing you to walk everywhere. Rooms were ok, clean (and yes, our room was pink, which didn't help me), but the best thing were the staff, really going further with little extra touches. I enjoyed most their hot chocolate, the little breakfast bar, and their general friendliness and helpfulness. Some of... More

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Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review
5 June 2013

Dear Guest, we're so flattered that you consider our Staff, one of the best you got during your whole trip around Italy. Thanks a lot for your nice review. We hope to have you again in our Hotel to offer another hot chocolate ;-) Best regards Santa Croce Staff More

Franklin, Tennessee
Top Contributor
920 reviews 920 reviews
80 hotel reviews
Reviews in 194 cities Reviews in 194 cities
260 helpful votes 260 helpful votes
3 of 5 stars Reviewed 1 June 2013

We booked the room for our last night in Italy. Two weeks before we stayed at a bed and breakfast for a couple of more dollars and wanted to save a couple of bucks...mistake on our part. We booked the room for 149 euro and got a room flat was small, smelled, bathroom Verry small. Plastic cheap toilet seat, shower... More

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Hotel_SantaCroce, Direttore at Hotel Santa Croce, responded to this review
8 June 2013

Dear Guest, the reason for being so critical is simply an outburst that comes from an your initial mistake made when booking the room. In fact, the day before arrival, was when you booked the last room available: a quadruple bedroom - knowing that the number of guests arriving would be just two. You knew that 149€ paid was for... More

Adelaide, Australia
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 29 May 2013 via mobile

The location is perfect, the staff are great, but the room and bathroom are tiny, I couldn't wash my hair as I couldn't get my arms up! We were there for 3 nights and was a bit too long for such a small room, also if you are a light sleeper like me don't take a room at the front,... More

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Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review
5 June 2013

Dear Madam, thank you for your nice review. We remember you that being in the heart of Historical Centre, we're also in the heart of Florentine's life. We hope to see you again as soon as possible. Best Regards, Staff Hotel Santa Croce More

 
 
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Additional Information about Hotel Santa Croce

Also Known As:
Santa Croce Florence
Santa Croce Hotel Florence
Address: Via De' Bentaccordi, 3, 50122 Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free High-Speed Internet Room Service
Hotel Style:
#49 Family Hotels in Florence
Price range (per night): $91 - $209
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Staying at Hotel Santa Croce gives the possibility to live a unique experience in the magical atmosphere of Florence.Small but welcoming, Hotel Santa Croce is immersed in the marvelous historical center, right in the heart of the artistic, cultural and commercial life of the city.The Hotel is situated in an historical building dating back to the 600s and stands on the remains of an ancient Roman amphitheater.The illustrious Michelangelo Buonarroti spent his childhood years in the adjoining house (there is a marble plaque showing evidence of this on the wall of the first floor). While just a few meters away you can find all of the most important monuments and museums, as well as the most renowned bars for those who would like a taste of the Florentine night-life.Situated only 100 meters from Piazza della Signoria, the Uffizi Gallery and Piazza Santa Croce (from where the Hotel's name derives), you can admire the enchanting Basilica where the remains of the greatest artists, writers, poets and scientists in Italian history are buried; we are also just a few steps away from il Duomo, il Battistero, the magnificent Campanile di Giotto and the Basilica of Santa Maria del Fiore and Santa Maria Novella, not to mention the precious Ponte Vecchio, under which Florence's rushing River Arno flows.Or if you would prefer to dedicate some of your free-time to shopping, you can spend hours walking up and down Via Tornabuoni or Via De' Calzaiuoli discovering the best names in Italian, and international fashion.The breakfast room, cosy, warm and welcoming, will help you wake up in the best of moods.There is a 24-hour reception service and staff are always willing to help wherever possible.Enjoy your stay at Hotel Santa Croce. ... more   less 
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