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Hotel Santa Croce

2.0 of 5
Via De' Bentaccordi, 3, 50122 Florence, Italy
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100 € (EUR)
Hotel Santa Croce
Ranked #49 of 471 hotels in Florence
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83 reviews from our community

    Trip type
Traveller rating
    49
    27
    5
    2
    0
Date Rating
Botwood NL
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 May 2013 via mobile

We were at Santa Croce for four nights this April, then returned for one night at the end of the month. It has to be one of the best little hotels anywhere. The staff are more than just courteous, they are truly friendly and helpful. The hotel, though located in a very old building, is completely renovated inside. The first... More

Was this review helpful? Yes
Hotel_SantaCroce, Direttore at Hotel Santa Croce, responded to this review
14 May 2013

Dear Miss Maria, thanks for the "precious" appellation you wrote about our hotel, it gratifies us so much. We hope to see you again as soon as possible. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More

Vancouver, Canada
1 review
5 of 5 stars Reviewed 5 May 2013

Three of us girls booked this hotel and stayed here in the early fall. The staff was amazing from the beginning. The glass of juice when we arrived was a nice touch after lugging our backpacks through the hot streets. And they even carried our luggage up to the room. In a country where you can expect some of the... More

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Hotel_SantaCroce, Direttore at Hotel Santa Croce, responded to this review
14 May 2013

Dear Miss Angela, thanks a lot for your amazing review. We're so flattered that you consider our Hotel the best service you got during your whole trip around Europe and that you enjoyed so much our facilities. We hope to have you again in our Hotel when you'll come back to Florence next time. Best regards Santa Croce Staff More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 April 2013 via mobile

The best location, the best small hotel in the centro and the most divine hosts. The beds and pillows are lovely and the price is perfect. You are a stone's throw from Santa Croce. I would never stay anywhere else. Marco and Gabrielle will do anything they can to help with your stay.

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review
26 April 2013

Dear Madam, thank you very much for your lovely review. It's a great pleasure for us to have you in our Hotel, you're always very nice. We hope to see you again as soon as possible. Sincerely, Mario, Gabriele and Santa Croce Staff More

Canberra, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 April 2013

We were traveling around Europe and visited some 8 cities. This place was probably the best service we got during our whole trip and we only had very good experiences all around. Staff are very friendly and helpful. The hotel has an excellent location and the rooms are clean and spacious. The bathroom is ok, although the shower is tinny... More

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review
26 April 2013

Dear Guest, we're so flattered that you consider our Hotel the best service you got during your whole trip around Europe. It's a great honor for us and we hope to have you again in our Hotel when you'll come back to Florence next time. Thanks a lot. Best regards Santa Croce Staff More

London, United Kingdom
1 review
5 of 5 stars Reviewed 22 April 2013

The hotel itself is in a very old building, which adds to its charm. The location is excellent, a few minutes away from Uffizzi. But what really prompted me to write this review was the excellent staff. Always smiling, very helpful with advice and directions. After we checked in, we were offered free juice drinks, as we probably looked quite... More

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Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review
26 April 2013

Dear Guest, Thank you so much for your nice words, they are really rewarding for us. We are delighted you liked your stay and you understood the true value of our Hotel. We're looking forward to hosting you again when you will come back to Florence. Sincerely, Staff Hotel Santa Croce More

Culver City, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 April 2013

stayed here for 3 nights in florence in april. very central location to all of the main attractions in florence - duomo, ponte veccio, accademia gallerie, etc. 15 min walk from the main train station, easily doable without luggage however would recommend taking a taxi for ~10 euros just for simplicity sake. room was a little small but pretty standard... More

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Hotel_SantaCroce, Direttore at Hotel Santa Croce, responded to this review
26 April 2013

Dear Customer, we are happy that you enjoyed so much your stay in our Hotel. Your last words give us the hope to have you here during the next visit in Italy. Best Regards, Hotel Santa Croce Staff More

St. Petersburg, Russia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 8 April 2013

We stayed in this hotel for 3 nights in March and we really enjoyed our stay! The hotel staff is great, they are really helpful and very nice, always smiling! We felt like guests, not like tourists. The hotel is located just near Santa Croce church and a few minutes walk from Uffizi and Palazzo Vecchio, in the heart of... More

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review
13 April 2013

Dear Client, we're very happy you enjoyed our services and you entered the highest score on TripAdvisor. We are delighted that you liked your stay at our hotel and we hope to see you again as soon as possible. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More

Aarhus, Denmark
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 April 2013

Stayed at the hotel for one night. Friendly service and simple but OK breakfast. The room was tiny and run down with an old carpet on the floor and expensive compared to every other room we stayed in in Tuscany (but I guess Florence is pretty expensive in general). The location is really good - very central and easy to... More

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Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review
13 April 2013

Dear client, Regarding your review we would like to underline, for clarification for all other clients and users of TripAdvisor, that you preferred to choose a room with a bed which is smaller than a standard double; that said, we are very perplexed that you describe the room as shabby, as only a few months ago the entire hotel was... More

Moscow, Russia
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 18 March 2013

I was looking for accomodation just for 1 night,as spontaneusly decided to stay in Florence..I got that place occasionally.Luckily,there was 1 room free for me.I had to walk,waiting to check in,but as soon as it became possible,i got a call from the reception...The house belongs to 14..? century..all inside is modern,fresh,clean and smells good.I loved the window in the bathroom... More

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review
23 March 2013

Dear Customer, we are delighted you liked your stay and you understood the true value of our Hotel. Thank you so much for your nice words, they are really rewarding for us. We're looking forward to hosting you again when you will come back to Florence. Sincerely, Staff Hotel Santa Croce Hotel More

1 review
4 of 5 stars Reviewed 5 February 2013 via mobile

Although the hotel is rather small, it's a really pleasant place to stay. We (20 & 21 years old) went here for just one night. The staff was really helpful and kind! This was one of the biggest pluses of this hotel. The rooms are a bit small, but since it's in an ancient building you can't expect otherwise. The... More

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Hotel_SantaCroce, Direttore at Hotel Santa Croce, responded to this review
16 February 2013

Dear Bart, we are delighted that you liked your stay at our Hotel. Thanks a lot for your great review, it's really rewarding for us. We're looking forward to hosting you again as soon as possible. Best regards by Santa Croce Hotel Staff More

 
 
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Additional Information about Hotel Santa Croce

Also Known As:
Santa Croce Florence
Santa Croce Hotel Florence
Address: Via De' Bentaccordi, 3, 50122 Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free High-Speed Internet Room Service
Hotel Style:
#85 Family Hotels in Florence
Price range (per night): $86 - $206
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Staying at Hotel Santa Croce gives the possibility to live a unique experience in the magical atmosphere of Florence.Small but welcoming, Hotel Santa Croce is immersed in the marvelous historical center, right in the heart of the artistic, cultural and commercial life of the city.The Hotel is situated in an historical building dating back to the 600s and stands on the remains of an ancient Roman amphitheater.The illustrious Michelangelo Buonarroti spent his childhood years in the adjoining house (there is a marble plaque showing evidence of this on the wall of the first floor). While just a few meters away you can find all of the most important monuments and museums, as well as the most renowned bars for those who would like a taste of the Florentine night-life.Situated only 100 meters from Piazza della Signoria, the Uffizi Gallery and Piazza Santa Croce (from where the Hotel's name derives), you can admire the enchanting Basilica where the remains of the greatest artists, writers, poets and scientists in Italian history are buried; we are also just a few steps away from il Duomo, il Battistero, the magnificent Campanile di Giotto and the Basilica of Santa Maria del Fiore and Santa Maria Novella, not to mention the precious Ponte Vecchio, under which Florence's rushing River Arno flows.Or if you would prefer to dedicate some of your free-time to shopping, you can spend hours walking up and down Via Tornabuoni or Via De' Calzaiuoli discovering the best names in Italian, and international fashion.The breakfast room, cosy, warm and welcoming, will help you wake up in the best of moods.There is a 24-hour reception service and staff are always willing to help wherever possible.Enjoy your stay at Hotel Santa Croce. ... more   less 
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Hotel Santa Croce
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